Promotion

Are You My Colleague or My Competitor?

by Paul Strikwerda in Articles, Journalism & Media, Promotion 6 Comments

It’s February 2018, and the Olympic Winter Games in PyeongChang are in full swing.

Since the start of these games I have been glued to the television.

For me, that’s a strange thing to do, and I’ll tell you why.

I’m not a huge sports fan. I don’t support one particular team. Between you and me, I think most sports coverage is overrated as the most important of very unimportant news.

I often wonder why millions of people get all psyched about a major game, but seem to care very little about famine, global warming, or the annihilation of yet another endangered species.

I don’t get why some folks are willing to fork over a fortune to buy tickets to a match, but aren’t willing to pay a few dollars more in taxes so their state can properly fund education, or repair those bridges that are on the brink of collapse.

I don’t understand why people make time to go to a lame game where two teams are chasing a round rubber object, but they couldn’t be bothered to leave the house to vote.

I find it profoundly disturbing that music, drama, and art teachers are always the first to be fired when schools need to cut jobs, but nobody dares to touch the athletic department.

Perhaps it’s a sign that I’m not fully integrated into American society yet. The USA is a country where baseball is called “The National Pastime,” and where NFL stars are paid more to defend their team’s title than we pay servicemen and women to defend their nation.

PRIORITIES

How we spend our money as a society, reveals our priorities.

If you want to know what’s important to a country, you should also listen to its language. U.S. politicians talk about “leveling the playing field.” Motivational speakers teach strategies for “winning the game of life,” and managers will ask us to “step up to the plate.”

Sport is part of the American spirit.

Enthusiasts tell us that it teaches healthy habits, strategic thinking, and teamwork. Sport, they say, is a powerful metaphor for life.

That may be, but is sport always healthy?

According to Safe Kids Worldwide, an international non-profit organization aimed at preventing unintentional childhood injury, every 25 seconds, a child athlete suffers a sports injury serious enough to send him or her to the emergency room (source). At age twenty, American snowboarder Trevor Jacob once admitted that his memory is already a little fuzzy as the result of at least 25 concussions.

And what does sport teach us about relationships?

When we talk about sports, we’re talking about competition. Competition is based on confrontation where being the best is often more important than doing one’s best. The aim is to overpower the other team or fellow-competitor(s), rather than to work together as teams toward a common goal. It’s a black-and-white world of us against the rest. A world of winners and losers.

America does not like losers.

BIG BUCKS

These days, the world of professional sports is also a universe of sponsorships, mega-contracts, endorsements, and merchandise. You may be thinking that you’re watching a fun game, but in reality it is a shameless vehicle for product promotion. At this point the ad agencies have conditioned us so well, that many viewers are more excited about the TV commercials than about the game itself.

As voice-overs we’re benefitting from this development because we often lend our voices to these commercials. Fifteen seconds of script can pay the bills for an entire month.

Many of us have embraced sports metaphors in our line of work. We talk about “winning or losing an audition,” and we sign up for seminars to stay “ahead of the competition.” A bottle of “Entertainer’s Secret” is the performance enhancing drug of choice.

Having said that, I think it’s a big mistake to compare our job to what athletes do. First of all, most athletes are in much better shape! Secondly, we’re not running a race (although it may feel that way). We’re not competing for a place on the podium.

Yes, just like athletes we need coaching, quality equipment, and experience. Our success demands sacrifice. But submitting an audition is not the same as entering a competition, because we do not determine the outcome.

BEING THE BEST

In many sports, the fastest competitor wins. It’s that simple. Winning an audition has little to do with being the best. It’s about being the best fit in the eyes and ears of whoever is casting the part.

As voice talents we are not opponents. We’re colleagues. We have no title to defend or national reputation to uphold. Your success does not diminish my standing. As far as I’m concerned, we have a common goal:

To deliver the best service, to increase our standards, and to ensure that we’re getting paid a fair and decent rate.

In order to do that, we need to lead by example, and we need to stick together.

Clients love to have us fight among ourselves, especially about rates. They’re trying to drive a wedge between those who sell their talent for less, and those who refuse to devalue what we have to offer. It’s up to us to play that game or not.

One thing I know for sure.

As long as we see each other as competitors with a price to beat, there’s only going to be one winner: The Client.

Back to the Olympics.

WORKING TOGETHER

By now you know I’m not that much into sports, but I have been watching what’s happening in PyeongChang. Even though I don’t consider myself to be a chauvinist, I’m usually rooting for the guys and girls in orange: the Dutch team. But what really got me, was something that happened during the games in Rio.

In the summer of 2016, American middle-distance runner Abbey D’Agostina and her former opponent Nikki Hamblin were both awarded special Olympic medals for sportsmanship. I’ll let the official Olympic website tell the story:

New Zealand runner Nikki Hamblin tripped and fell to the ground during the 5,000m race, accidentally bringing American D’Agostino down behind her with around 2,000m to go. The 24-year-old D’Agostino was quick to get up again, yet instead of carrying on with her race she stopped to help the stricken Hamblin to her feet, encouraging her to join her in attempting to finish the race. However, during her tumble, D’Agostino suffered an ankle injury, slowing the runner down, but Hamblin sportingly hung back to in return offer her encouragements. The two women went on to complete the race together.

Now, that’s the spirit I love in sports, and I love seeing it in my profession too: people helping each other succeed.

So, be a good sport. Take the time to become good at what you do before you enter the race. Get an excellent coach. Buy professional equipment. Engage in fair play. Cheer each other on.

You might not receive a medal, but you’ve just earned my respect, and the respect of your community.

That alone, makes you a winner!

Paul Strikwerda ©nethervoice

Be Sweet. Please retweet.

Send to Kindle

See Me in 3-D at VO Atlanta!

by Paul Strikwerda in Articles, Career, Personal, Promotion, Social Media, VO Atlanta 14 Comments

At VO Atlanta in 2017

At age seventeen, I started making youth radio programs in the Netherlands.

Part of the fun was the inevitable trip to the cafeteria, where I could mix and mingle with the famous faces and voices of Dutch broadcasting. It was like seeing all the celebrities at Madame Tussaud’s wax museum come alive.

The guy who read the prime time news bulletins turned out to have a strange love for raw herring. The girl who presented a popular quiz show was constantly starving herself, and the overpaid head of programming ate home-made liverwurst sandwiches, lovingly prepared by his mother.

Radio hosts were always the most surprising. Very few people knew what they looked like, and that was part of the magic. Radio is the theater of the imagination, and over time I had created mental pictures of my favorite presenters. Now that I was able to go backstage, I had a chance to meet them in person, as they were ordering burgers and fries.

SECOND IMPRESSIONS

The overexcited and loud sports commentator was an obese man with as much charisma as a cucumber. The announcer with the most muscular, manly pipes in radio, turned out to be a diminutive, unkempt, and rather sad person. If you’d see him in the subway, you’d give him a dollar.

The seductive sounding female host of a late night show I had fallen asleep to on many lonely nights, was a chain-smoking grandmother of seven with two double chins and way too much makeup.

For all these people, the anonymity of radio was a blessing. Seeing them in the flesh was a humbling experience. There and then I realized that I had created an unrealistic image in my mind, based on my idea of what they might look like, and it was something they could never live up to.

I wondered: how many times a day do we judge the people we come into contact with, based on the little information we have? Unless they get an opportunity to reveal more of who they are, they’ll never have a chance to be any better than who we believe them to be. It’s not fair, and it is one of the tragic reasons why so many people on this planet don’t get along.

GOING SOUTH

Last year was the first time I came to VO Atlanta, the largest gathering of voice talent in the world. Walking in the hotel hallways was sort of a déjà vu experience for me. I felt I was back in the Dutch cafeteria, surrounded by people I thought I knew.

One of the first people I ran into was Bill Farmer, a.k.a. the voice of Goofy. In my eyes he was voice-over royalty, and yet he couldn’t have been more “normal” if there is such a thing. Moments later I was passed by a very familiar face, but I couldn’t place him. Later I realized it was Jeffrey Umberger, one of my agents. Now, why didn’t I recognize him?

You see, people look differently in 3-D. Quite often, we know the colleagues we’ve never met from their profile pictures on social media or from flattering headshots. Some of these photos were taken many summers ago, and they lack any kind of personality. They are as polished as our demos: they reveal the person we want the world to think we are.

REALITY CHECK

When I meet people for real for the first time, they go from being two-dimensional to three-dimensional. To put it differently: people get depth. I am often struck by how tall or not tall they are. That’s one thing you cannot see on Facebook. What’s also revealing is the energy people radiate. It’s something we rarely pick up on when we’re connecting in writing.

Some people just light up the room when they walk in. Others quickly fade into the background. Some people have the most contagious laugh in the world, and others are the best huggers.

Here’s something else I ran into: people’s perceptions of me.

Some conference participants had been reading my blog for years, and had formed an opinion of who they thought I was. At the last day of VO Atlanta 2017, a girl came up to me, and she was rather nervous. “I wanted to meet you,” she said, “but I was a little bit apprehensive.”

“Why?” I asked. “Well,” she said, “in your blog you often voice such strong opinions. One of my friends says you must be pretty nasty, and I wasn’t sure you’d be willing to talk to me. But I’ve watched you during the conference, and you seem to be a nice person, so here I am.”

It was the beginning of one of the best conversations of the entire conference.

OPEN YOUR EYES

Things are never what they seem, because we look at reality through glasses colored by our personal history and by our subjective opinions. In fact, when we look at another human being, I believe we’re actually looking at a reflection of what’s inside of us.

So, if you’re going to VO Atlanta, or to any other gathering for that matter, see if you can leave any preconceptions at the door, or at least be aware that you’re biased. You may think that you already know the next person you’re about to meet, but do you really? Your unconscious prejudices could prevent you from reaching out, and could deprive the other person from an opportunity to reveal his or her true self.

If you happen to run into me, don’t be afraid. I don’t bite, unless I’m eating. I’m probably different from the person you thought I would be, and I hope that’s okay. Just be yourself. That’s the person I’m interested in.

Speaking of VO Atlanta: on 3/2 I’ll be on a panel about the future of VO-casting from 11 – 12. The moderator is J. Michael Collins, and he promised to bring some big news.

My X-session, 6 Steps to Turning your VO-Business around is on 3/2 from 6:30 – 9:30 PM.

On 3/3 I’ll be leading a Breakout Session about The Inner Game of Voice-Over from 3:15 – 4:15 PM.

I hope to see you there, or at other times in the conference hotel.

DIFFERENT PEOPLE

Let’s revisit my experience at Dutch radio for a minute or two. Here’s what I eventually learned.

The overexcited and obese sports commentator knew how to turn it on at the right moment as he was describing the big games in real-time. He also knew how to turn it off to conserve his energy. Because much of his life was spent on the road traveling from game to game, he didn’t have a lot of time to eat, so he stuck to a fast food diet, and it was showing.

The shabby announcer with the most muscular, manly pipes in radio, had lost his wife some years ago, and when that happened, he stopped taking care of himself. He eventually hooked up with the anorexic quiz show host. While they were dating she put on some weight, and transformed him into a well-groomed radio personality which landed him a job on TV.

The chain-smoking grandmother of seven with two double chins took me under her wing, and came to see me as the son she had lost when he was my age. The lessons I learned from her I still apply today.

Whether you’re going to a conference or not, I encourage you to always keep an open mind, and please remember:

We all have stories to tell, and most of the time our books are very different and much more interesting than their covers!

Paul Strikwerda ©nethervoice

PS Be sweet: please subcribe & retweet!

Send to Kindle

The Magnet, the Colander, and the Clay

by Paul Strikwerda in Articles, Career, Freelancing, Promotion 15 Comments

As a blogger, coach, and voice talent, I think a lot about why certain people make it in this business and why others don’t.

Those who are doing well don’t always know why they belong to the happy few. “You’ve got to have a lot of luck,” they say, and “be at the right moment at the right time.”

It’s a nice observation, but as a teacher that doesn’t help me much. Just as I can’t predict who’s going to win the Powerball, I cannot influence luck. And if I knew how to be at the right moment at the right time, I probably would be doing something else with my life right now.

What I can help people with as a coach, is preparedness. If you’re lucky to be at the right place at the right time and you’re not prepared, you’re not going to get very far. But preparedness alone is no guarantee that you’ll have a successful career as a creative freelancer.

Let’s say you’re talented, you’re well-trained, and you have the right equipment that gets the job done. Is that enough to start and grow a for-profit business? I think we all know well-educated people with great skills and a nice set-up who can barely make ends meet. So, there must be other factors at play that determine the difference between success and failure.

Looking at colleagues who are at the top of their game, I have identified three characteristics all of them have in common. Number one I call:

THE MAGNET

The difference between dreamers and achievers is that achievers attract jobs. This is anything but a passive process. People don’t become magnets overnight and without planning. You’ve got to have an extensive network in place that generates a continuous flow of leads from multiple sources. If you’re just starting out, this is where you have to spend most of your time, energy, and money.

How do you become a magnet? Think about what you can do to draw people to you. You’ve got to offer something special at a price that tells people you take your work seriously. You have to make sure your presentation is in line with your (desired) reputation. Then you need to connect with clients and colleagues to let them know that you exist.

Obviously, this is not something you can do in a few weeks or months. Every self-employed person can tell you that this will be your life from now on, until you decide to close up shop. This type of magnet is like a rechargeable battery. If you don’t charge it regularly, it will quickly lose its power.

Now, let’s assume your magnetic powers have the desired effect and job offers are rolling in. Should you jump on every opportunity? Here’s where the second factor comes in. I call this:

THE COLANDER

Beginners often make the same mistake. They go after every single job offer, if only “to gain experience.” I remember when I first became a member of an online casting site. As soon as I had posted my profile and the membership fee was paid, the auditions started coming in. In my naïve enthusiasm I applied for every job, thinking that the more I auditioned, the greater the chance I would be hired. I was wrong.

Being a successful freelancer is not a numbers game. It is about going after the opportunities that are right for you. In order to do that, you have to filter out the misfits. That’s where the colander comes in.

Runners know their strengths. Some of them run marathons. Others sprint. In my line of work, some voice actors are great at narrating audiobooks. Others excel in voicing short commercials. Only a handful of people in every profession are true all-rounders. Chances are that you’re not one of them. That’s why you have to do yourself a favor: know your strengths, and become picky. Very picky.

There’s one last factor that separates the wheat from the chaff. I call it:

THE CLAY

No matter how good you are at attracting and selecting jobs, once you have landed a new project, you have one objective and one objective only: to make your client happy. That’s by no means an earth-shattering revelation, so why even mention it? Here’s why. So many people believe that if you do the very best you can, the client will be pleased with the result. That’s not necessarily true.

Your very best might not be good enough, and/or the client may have different expectations. That’s why it is so important to find out what those expectations are before you get to work. I often tell my clients: “Any text can be read in a million ways. The more specific you are about what you’d like to hear, the easier it is for me to give you the read you need.” And that’s where the clay comes in.

Clay is just potential. It can be molded into any shape, depending on the talent and skills of the potter. No matter what kind of freelance work you do, whether you’re a scriptwriter, an industrial designer or a voice-over, you’ve got to know your material and be a master molder. The better you are at understanding your client and at working the clay, the more successful you will be.

Mind you, this isn’t something you can pick up from reading a book, or by listening to a podcast. It will take talent, training, and time. It may take a few years before you break in and break even. But when you do, this is what you will discover:

Doing exceptional work almost always leads to more work, which brings us back to the concept of the magnet.

One last thing.

If your career isn’t where you want it to be at the moment, ask yourself:

“Where are my greatest challenges?

What needs more work?

Is it the magnet, the colander, or is it the way I handle the clay?”

Paul Strikwerda ©nethervoice

PS Be sweet. Please retweet.

photo credit: Shaping the Heart via photopin (license)

Send to Kindle

Did You Miss Me?

by Paul Strikwerda in Articles, Career, Freelancing, International, Internet, Journalism & Media, Money Matters, Pay-to-Play, Promotion, Social Media 10 Comments

Wise men say that one way to spot the difference between cultures, is by looking at how separate societies approach the concept of work.

As someone who has lived and worked in both Europe and in the United States, I feel comfortable making the following generalization:

In Europe, most people work to live.
In the Unites States, most people live to work.

By “most” I mean more than half.

Here’s the thing: I’ve never had more time off than during the thirty-six years I lived in the Netherlands. I was able to travel the world at a relaxed pace, and recharge my batteries. I had enough time to pursue one or two hobbies, and have a rich and balanced social life.

Once I became a U.S citizen, I learned that most people in America see even a short vacation as a luxury and not as a necessity. The odd American planning a trip outside of the country has one thing on his mind: how can I see and do as many things in as little time as possible? Kids are overscheduled by stressed parents working two jobs, and one of those jobs is to pay for daycare.

I fully realize that I’m brushing with broad strokes, but what’s the end result of these two attitudes?

Countries where people work less like Ireland, Norway and Belgium, are more productive than the United States. In the most productive country on earth, Luxembourg, people work an average of 29 hours a week. On average, Americans put in 33.6 hours a week, only to rank fifth in the OECD list of most productive countries.

These findings support one of the conclusions of a story I wrote this year entitled “Are You Wasting Your Time Going Nowhere Fast?” (click on the title to access the article). It’s a blog post about the difference between being busy and being productive. In it, I offer suggestions to increase your productivity as well as your bottom line, that will actually cost less time!

THE RAT RACE

No matter where you live, running the rat race can be pretty stressful. Some of my voice-over students get stressed out when they have to go into a studio to record. In “Don’t Drive Yourself Crazy,” I describe how you can keep that stress under control.

One of my most popular blog posts this year was “The One Thing That Will Improve Your Voice Acting Immediately.” What do you think it could be? Warm-ups? Tongue twisters? Sufficient hydration? No. No, and No! The other blog post that got a lot of attention was “The Vital Voice-Over Skill We Never Talk About.” It’s something that isn’t taught in voice-over school, and yet it could make or break your career.

Now, I have a question for you. If I were an investor on a show like Shark Tank or Dragons’ Den, and you came to me with a pitch to back your business, what would I be looking for? Enthusiasm? A unique product? The answer may surprise you. Read about it in “Would you Survive The Shark Tank?”

MISTAKES AND FAILURES

Eighty percent of new businesses survive past their first year. However, half of all businesses no longer exist after five years. That’s a scary statistic, isn’t it? In “The Secret To Not Getting Hired,” I’ve summed up all the reasons why clients aren’t interested in working with you. Oddly enough, I also invite you to embrace failure as a way to grow personally and professionally. You can read about that in “Why I Want You To Fail.”

In “Being Wrong About Being Right,” I describe one of the biggest mistakes I made in 2017, and what I learned from it.

When you’re just starting out as a voice-over, it is so easy to make simple errors. Many of my VO-students tell me: “If only I had known…” I tell them: “If only you had read my blog!” The story about “The Seven Worst Mistakes Beginner Voice-Overs Make,” is a good start.

If there’s one thing I have learned in this unpredictable business, it is that success is by no means guaranteed. You can work your tail off and record audition after audition, only to face rejection, time after time. It’s frustrating, and that’s why I say: “VO’s Unfair, so, Grow a Pair!”

ATTITUDE ADJUSTMENT

Sometimes, people are their own worst enemies because they’re unconsciously sabotaging their success. In that case they might need a major attitude adjustment, such as the one I describe in “What Are You Waiting For?” and “Be bold. Be brave. Be you.“

Sometimes, you are not the problem, though. You’re just dealing with a terrible customer. Mine was named Elvis, and he was “My Worst Client Ever.”

Attracting clients has always been a major theme of this blog. In “The Key To Promoting Your Business,” I reveal what’s fundamentally wrong with the way many voice-overs (and other freelancers) market themselves, and what they can do about it.

Social media should play an important role in any marketing strategy, but you have to know how to play the game to get tangible results.

Facebook can be particularly tricky, and so many colleagues are still violating the terms of service. Because of it, they could be kicked off the platform. If that’s something you wish to avoid, please read “Facebook: Why You May Be Doing It All Wrong.” One thing you need to be particularly careful with, is posting pictures online. If you don’t do it right, “The Copyright Trolls Are Coming After You.”

2017 marked the year I finally took Nethervoice to Instagram. In “Help, I’m on Instagram. Now what?” I talk about this experiment, and why I believe you should also give this platform a try. Let me also name a few things you should avoid in the new year.

STAY AWAY

Number one my list is spending too much money! It’s so easy to write check after check hoping it will benefit your business. Quite often, it’s better to save and make wise investments. In “Becoming A Frugal Freelancer“ I’ll tell you how. This story alone could save you hundreds of dollars, pounds, or euro each year.

Number two of things to avoid is working for low rates. In “Who’s Afraid of Decent Rates,” I urge you to stop blaming one specific group for the ongoing erosion of voice-over rates. You’ll be surprised to learn which group that is.

Number three has to do with the big rotten apple of the voice-over industry, known as Voices dot com (VDC). In their continuous effort to try to dominate the VO-market, VDC bought Voicebank with borrowed money, and it is rapidly turning well-paid union jobs into cheap managed projects. Read all about it in “A Deal With The Devil.” My question to you is:

“Are you part of the problem, or part of the solution?”

As long as you keep investing in a company that does not have your best interest at heart, you keep that company in business. That’s why I’m telling you: “It’s Time To Choose.” Are you in or are you out?

NAMECALLING

The 2017 story that caused quite a stir on social media was “Divided We Stand.” Actually, it was an afterthought about a certain VO Awards show that prompted one commentator to label me a “racist.” Some of my critics thought this person went too far and said so in public. Others kept their mouth tightly shut. To me, that was more hurtful than the ridiculous slander itself. Einstein once said:

“If I were to remain silent, I’d be guilty of complicity.”

In the follow-up article “Paying the Piper,” I take on my critics, and I present ideas to make future award shows better and more relevant.

SQUARE ONE

The last two stories I want to highlight bring us back to the beginning. It’s about our approach to work. A week or so ago, my colleague Paul Stefano posted on Facebook:

“Anybody else finding it hard to just stop during the holidays? Still frantically checking email for auditions, looking at casting sites and generally running at 90 mph. It’s as if all the energy it takes to do this business on a daily basis makes it really hard to hit the brakes!”

I responded:

“Auditions will keep coming in. Always. But precious moments with friends and family will never come back. If we don’t give ourselves the opportunity to enjoy these wonderful times, what are we really working for?”

Working harder and longer doesn’t mean we’ll be more productive. In fact, this blog was born when I dared to step away from my work for a while. I describe what happened in “Feeding Your Soul.” Little did I know that this blog would eventually attract an audience of 39K subscribers and counting!

READING LIST

If you do feel that your voice has earned a rest, and you wish to catch up on some reading, I warmly invite you to look at “The Concise (and incomplete) Voice-Over Book List,” I compiled this year. As an author I will be adding another book to that list in 2018. What are your big plans for the new year?

For now I want to thank you for all your emails, questions, and comments. I hope to meet you in person at VO Atlanta in March where I’ll be doing a presentation, a panel discussion, and a break-out session.

May the new year bring you all the fulfillment and success you so deserve!

Paul Strikwerda ©nethervoice

PS Be sweet: subscribe & Retweet!

Send to Kindle

Paying The Piper

by Paul Strikwerda in Articles, Career, International, Journalism & Media, Pay-to-Play, Personal, Promotion 19 Comments

Chinatown, Philadelphia ©paul strikwerda

“May you live in interesting times.”

It’s a well-known Chinese curse, and for me, the past two weeks have been very interesting to say the least. I must indeed be cursed.

It all started with my outrageous blog post Divided We Stand. In it, I talked about a few topics the voice-over community doesn’t quite agree on: WoVO (World Voices Organization), the Union, our rates, and Voices dot com (VDC).

At the eleventh hour I decided to add The Voice Arts® Awards (VAA’s).

Out of all those topics, what do you think people picked up on? Fair rates? How the Union treats VO as an afterthought? How VDC is trying to monopolize our industry?

Nope!

Let’s put it into context.

The longest strike in SAG-AFTRA history had just ended with a less than ideal deal. VDC took over VoiceBank, and announced it was going after union jobs. VO rates are plummeting. And what were we getting fired up about?

A few shiny statuettes! And it’s all my fault!

If it were not for me and my wicked ways to get hits on my blog, we’d all be happily schmoozing at Lincoln Center (the location for the VAA’s), enjoying an abundance of excellent food AND an open bar at $200-something per person.

But no. This begrudging, predictable party pooper had to rain on everybody’s parade. What a bitter, bad sport he is! This Debbie Downer must hate all things that create community, and he’s probably out on some personal vendetta against the organizers.

Now, hold on one second…

TRUTH OR DARE

It’s obvious that my piece hit some raw nerves, but did I divulge things in my blog that were uncalled for and untrue?

Based on the many responses in the Voice Over Pros Facebook group as well as other comments, people proved my point. As a community we are divided about the VAA’s. Is that a terrible thing? Not at all. There is strength in diversity. It certainly makes life more interesting.

Here’s another fact I mentioned in my piece: you have to pay to participate in the VAA’s. Isn’t that true for many award shows, people asked. Absolutely. That -by the way- doesn’t mean such a show is inherently good, bad, or even relevant. Did I ever suggest that people had to pay to get nominated? Never! Is charging an entry fee the only way to preselect participants? Certainly not.

Are there other costs involved for those who end up being nominated? Of course, and if people believe these expenses are a solid investment in their career, they should go and have a great time (and I don’t mean that in a cynical way).

One of the colleagues I quoted said that the things that had sold him on the 2016 show did not materialize. The other colleague felt it was disingenuous to “honor the dubious distinction of buying temporary adulation and ‘stardom.’ “ Those were real quotes from real people.

What am I getting at? As a former journalist I know the importance of getting my facts straight. If you don’t like ‘em, challenge the facts, but there’s no reason to attack the person, and his/her perceived motives.

FALSE DICHOTOMY

Here’s what really bothers me. The VAA’s are portrayed as something utterly positive. Those who sing their praises are portrayed as the good guys in the industry. The people who don’t, are labeled as being negative. Those who dare to be critical are accused of badmouthing, and are unfriended and blocked from certain groups. Is that how we have dialogue in our community? Are we that insecure, that we can’t handle a bit of feedback?

And here’s another thing that’s not sitting well with me. Criticism of these awards is seen as criticism of those who enter and organize this event. Why the need to make things personal? Can’t we have our reservations about a game, and still like the players? Some have suggested that the people who question the merits of the VAA’s must be jealous or bitter. I can only speak for myself, but I’m neither bitter nor jealous. On the contrary.

CRITIQUE IS NO CRIME

No organization is perfect, and if it wishes to better itself, it can’t just be surrounded by cheerleaders. You need supporters, as much as you need contrarians. You need like-minded people on your team, as well as those who can point out imperfections. Otherwise you end up like those CEO’s on Undercover Boss who are only told what people think they want to hear, until they speak to their employees in disguise.

And speaking of disguise, I have received a number of emails from colleagues who say they agree with my analysis, but refuse to go on the record. The quotes I used in my piece were anonymous on purpose. Some are afraid to speak out, fearing it might have a negative impact on their career. It takes years to build a reputation, and seconds to tarnish it.

Heaven forbid you become known as someone who is opinionated, and who dares to challenge some of the heavy hitters in our industry. It’s better to stay under the radar, smile, and pretend all is well. He who pays the piper calls the tune.

No matter where you stand in this discussion, no one should feel intimidated, and fear for his or her career for speaking one’s mind.

FINDING COMMON GROUND

If you’ve been critical of my assessment, I want to thank you for engaging in a dialogue. I don’t think less of you because we’re not on the same page as far as this topic is concerned. Frankly, we have bigger fish to fry. I respect your choice to support and/or enter this competition, and I hope it was worth it. Perhaps we can agree on the following:

Different people define worth in different ways, based on their experiences, their expectations, and their priorities.

That’s why in the same thread one award-winning colleague says he can “unequivocally quantify the extra earnings directly attributable to relationships and bookings resultant from the VAA’s at well into the six figures and counting,” while another states:

“I have been a pro VO for 23 years and collected various awards over the years (that production companies entered into, not me) and they never, ever got me any gig. Not one. Never, ever, a client told me they casted me because I had an award. Ever.”

Is one right, and the other wrong, or can both exist at the same time? If you accept that last premise, you also have to accept that the value of a win varies per person. Isn’t that true for any award show? Of course it is. I never contested that. It’s especially true for a show very few people outside the voice-over bubble have heard about. It also means that as a promotional tool, the value of winning an award is uncertain. Is that me being derisive, or is that just the way it is?

Awards are by definition selective and exclusive. It’s never a level playing field.

Again, this is not a specific flaw of the VAA’s, but it’s a problem with most award shows. You don’t excuse or fix a problem by pointing out that others are struggling with the same things.

For instance, for years, the stunt people have lobbied for a special Academy Award. The powers that be, decided that those who often risk their lives (and sometimes lose it), are not Oscar-worthy, but those who compose a silly song may walk away with a statue. Is that fair and reasonable? You tell me!

HOLLOW HYPERBOLE

The voice-over announcing the 2017 VAA’s, said:

“Tonight, we honor the leading international talent in the voice-over industry. We recognize the greatest voice actors who impact our ears, our lives, our world.”

Really?

If your publishing company, agent, distributor, radio station, or network wants to enter your work, you’re in luck, and you’re a contender to be among “the greatest.” If they’re not interested, or they don’t want to pay the entry fee, you won’t be considered, even though you might be mega-talented.

The VAA’s were created to provide international acknowledgement of the extraordinary skill and artistry that goes into voice-over acting. Apparently, it’s easier for some people to be acknowledged than others. One commentator remarked:

“I work every day on some cracking radio and the odd TV ad, but mostly, like today, I will go and voice 10 explainer videos for one of the UK’s largest supermarket chains. And you don’t get awards for that I’m afraid. You don’t even get a discount voucher for the shop.”

STRANGE CATEGORIES

And why is there a special VAA for podcasts and not for radio dramas? To me, radio dramas are about voice acting. The podcasts are about people talking about voice acting. And on that note, do the Oscars have an award for the best acting demo reel? Would the Country Music Awards ever award a demo tape sent in by an aspiring singer? Then why on earth are we recognizing demo reels at the VAA’s?

Some have argued that the cream will always rise to the top. I don’t agree. Turds tend to be pretty lightweight too. At any award show, only the people who enter and pay have a chance to be measured and rise. And if the competition in a particular category isn’t very strong, it’s easier for mediocrity to take top honors. In the land of the blind, the girl with one eye is queen.

Some have also suggested that the purpose of these VAA’s is not to boost one’s career, but to celebrate it. If that’s the case, why sell these awards as a marketing opportunity? Why not organize one big VO party for equals among equals? Skip the speeches, the celebs, and the shiny objects. Go straight to the dance floor and have fun under the disco ball!

NEW INSPIRATION

To make the VAA’s more beneficial to our community and beyond, we need a different model.

It’s one thing to point out weaknesses, but another to come up with concrete suggestions for improvement.

This might surprise you, but I’m not entirely against competitions. My wife’s piano and flute students take part in them. It gives them something to prepare for, and an opportunity to get valuable feedback from experts. This feedback is used to reinforce good habits, correct bad ones, and help kids grow as a musician. It’s always about the music, and not about the applause.

In Pennsylvania’s Lehigh Valley where I live, the Freddy© Awards are to high school musical theater what the Tony Awards® are to Broadway. Each show is rated by a number of evaluators, and every high school receives extensive feedback on all aspects of the production. This feedback is then used as a teaching tool in the drama departments.

In other words, even if you’re not nominated or a winner, you will be able to read your evaluation, and benefit from it. Wouldn’t it be great if the Voice Arts® Awards would do the same? Unfortunately, that’s not the case. This is how it’s done:

“In each category, each judge shall rate each entry on three indices. These indices vary by category and are listed below. For each index, judges enter a score from 1.0 to 10.0, where 1.0 is valued as “very poor quality” and 10.0 is valued as “perfection” in the personal standards of the judge.”

What is there to learn if your performance is summarized in an abstract number?

NEW VOICES

Another model is the international opera competition Neue Stimmen (New Voices). I know about it because I voice the semi-final and final videos for this event.

After a lengthy preselection, all competitors take part in a week of open masterclasses where they work under the instruction of renowned artists to improve their vocal performance, musical expression, song interpretation, stage presence, and skills such as self-management, networking, and interview training. In other words: the actual competition is only a part of the program. It’s as much about coaching and career development. Even those who don’t win, walk away with an invaluable experience.

What about expenses and prizes?

For those entering the final round, Neue Stimmen reimburses travel expenses and board and lodging (up to a certain amount). The two winners receive a cash award of €15,000 each, and an opportunity to pursue a career as an opera singer. The second and third prize winners receive €10,000 and €5,000 respectively. To give you an idea, 1,430 contestants from 76 countries registered to take part in this year’s event. 39 talents qualified for the final round, and 16 female and male singers participated in the semifinals. Now, that’s how you get the best of the best!

I’m not suggesting we turn the VAA’s into an opera competition, but there’s a reason why out of many singing competitions, Neue Stimmen has produced most careers. I like the fact that there’s a focus on extensive feedback, artistic growth, performance, and career development. Oh, and no one has to pay for his or her prize.

DIFFERENT PERSPECTIVES

I hope we can agree that there are different ways of looking at the Voice Arts® Awards. To me, they were best summarized by two colleagues. One of them said:

“Human beings are very simple creatures. Most of them are impressed with shiny things and pay attention to those that have them. That isn’t just in voiceover, that’s in life in general. You can either decide to work with that principle, ignore it altogether or work against it.”

And another stated:

“The real reward is the remuneration for your work. The recognition you ultimately need is from your clients who put food on your table and pay your mortgage who’ve never heard of these ceremonies and conferences. I get the impression that some people are too busy enjoying their pop-shield selfies and frantic tagging at events to ask themselves the honest questions.”

What can I say?

We live in very interesting times.

Paul Strikwerda ©nethervoice

PS Be sweet. Subscribe & Retweet!

Send to Kindle

Divided We Stand

by Paul Strikwerda in Articles, Career, Pay-to-Play, Promotion 36 Comments

Is the voice-over world one big love fest?

If you go to pretty much any VO-conference, you may get that impression. There’s a lot of hugging and endearing cheering going on. People speak of “my voice-over family,” and will introduce you to their “Sister from another Mister.” It’s all hunky-dory on cloud nine. Why is that?

Is it because voice-overs tend to be part of an inherently “nice” and unpretentious group of people who avoid conflict at all cost, or is it because all the “nasty” people stay away from these social gatherings? Perhaps the bad apples congregate at conventions we know nothing about, sponsored by voices dot double U dee (wd stands for world domination).

But seriously, not all is well in voice-over land, and you know it. As in any community, there is camaraderie and controversy. Not to stir the pot in any way, but there still are a couple of hot-button issues we shouldn’t sweep under the carpet. Let me name a few.

1. Rates: publish them, or keep the client guessing?

Out of all the topics, the greatest shift in thinking happened on this one. In 2012 I made the case for colleagues to publish their rates on their website. Why? Because in the twenty-first century, people want to know how much things cost. That’s the way they are wired.

The nay-sayers argued that listing prices would hurt negotiations. It would scare away customers, and we’d make it easier for the competition to put in lower bids. Besides, there was no consensus as to what was considered to be a standard rate.

Fast forward five years. The Global Voice Acting Academy’s Rate Guide has taken our community by storm, and is widely used as a point of reference. It’s been sent to some Pay-to-Plays, and the latest version was edited so it could be presented to clients. More recently, UK-based Gravy For The Brain published a guide to voice-over rates typically charged by voice artists in the United Kingdom.

In short: voice-over rates are no longer a big mystery. More and more colleagues are publishing how much they charge. Still, a fair number of colleagues feel we don’t do our industry a favor by being open about our prices, and thus the discussion continues.

2. Rates: how much or how little to charge

Critics of rate guides almost always use the same argument: “Who are you to tell me what I should charge? Mind your own business!” Oddly enough, it’s usually people on the lower end of the scale who seem to be defensive, and I have trouble understanding why they respond that way. If you’re running a for-profit business, isn’t it helpful to know what the going rates might be?

Secondly, these rate guides are called guides for a reason. No one will force you to charge a decent fee for decent work. If you feel your voice-over isn’t worth more than a fistful of dollars, welcome to the Wild West where the deaf lead the blind.

But let’s put all of that aside. Why shouldn’t we have a rate debate? Why can’t we issue guidelines? Almost every professional organization on the planet deals with compensation. That’s just one of the things professionals talk about. Only amateurs don’t have to concern themselves with what they charge. And that’s perhaps the crux of the matter.

The never-ending influx of amateurs has weakened the position of professionals. That’s why pros are taking a stand, and say:

“You may want to work at any rate, but it is immoral and unwise to do so. If you don’t value what you have to offer, you cannot expect others to value it either.”

3. Union membership

This is another hot topic in the voice-over world. Some prominent voice-overs feel the answer to all our troubles is to join SAG-AFTRA (or if you live outside of the U.S., to join another union). We’d all be paid a fair amount, we’d get health insurance, and we’d be in a much better position to negotiate with the big players. United we stand!

The problem is that many voice-overs feel that SAG-AFTRA has been treating them as unwanted stepchildren, once removed. Compared to on-screen actors, we’re the invisible small potatoes. Who cares if we ruin our vocal folds, dying a thousand screaming deaths for some silly video game? We don’t deserve extra compensation for that, do we? (please insert sarcasm)

After the longest strike in SAG-AFTRA history, there’s a tentative deal on the table that includes a promise that companies will work with the union to “examine the issue” for the next three years.

Things like that make me scream, but I have to be careful!

In a recent article, the Washington Post concluded: “In a $24.5 billion U.S. video game market that has turned some voice actors into celebrities, they still aren’t treated with the same respect as actors in television and in movies.”

Did you know that video games don’t pay residuals, and a union-proposed bonus structure for voice-overs didn’t make it into the tentative contract?

On top of that, a lot of union jobs are now turned into non-union, and SAG-AFTRA has done little or nothing to stop that trend. Oh, and did you get the news that a certain Canadian voice casting site has introduced a platform for talent agencies to access SAG-AFTRA jobs? They’re also going after ACTRA and other performance unions around the globe. Did the union(s) speak out about that, yet?

All I heard was crickets, so let’s turn to another topic.

4. WoVO

The World Voices Organization (WoVO) was incorporated on April 25th 2012, and it was launched a day later. WoVO is a non-profit international industry trade organization. Its mission is:

“to inform and educate members of the voice-over community and other business professionals about best practices, standards for ethical conduct, and professional expertise as it relates to the voiceover industry.”

WoVO is run by voice-over talent for voiceover talent, and I am one of its members.

Why do I list WoVO as one of the hot-button topics in voice-over land? Because there must be thousands and thousands of voice-overs in the world, and only about eight hundred or so are WoVO members. If WoVO-membership would be a no-brainer, this number would be much higher. Apparently, it’s up for debate.

If you are reading this blog, and you are not a member, what are you waiting for?

5. Voices dot wd

In one way I’ve got to give it to the leadership of this greedy, unethical company: David C. has always been clear about his ambitions. He wants to be THE middleman in voiceoverland, taking a big fat cut from every party involved in every transaction on his site. This year, Morgan Stanley Expansion Capital gave him eighteen million reasons to demonstrate he can deliver.

The pressure is on!

David’s strategy is straightforward: gain the biggest share in the voice-over market by creating a streamlined system that’s simple enough for stupid people to use. The next step is turning his VO-services into a commodity by encouraging the lowest bidders to sell to the cheapest clients.

How do you get voice-overs to buy into this scheme?

1. Appeal to the laziest hopefuls by promising to deliver lots of leads via email.

2. Have them pay an annual membership fee for the privilege of bidding on jobs they’re likely to never land; a privilege shared with over 200,000 other voice actors in 139 countries.

3. Make it easy to sign on the dotted line. No talent needed. Just a credit card.

Why is this still dividing the voice-over community, you wonder? There are two hundred thousand reasons why. Without them, there would be no voices dot wd.

BONUS: The Voice Arts® Awards

On Sunday, November 5th, people were flocking to New York to attend The Voice Arts® Awards Gala, known to some as the “Joan & Rudy show.”

There are voice actors who believe our profession needs these awards to provide international acknowledgement of the extraordinary skill and artistry that goes into voice-over acting. Others like me, question the value of these awards.

In case you didn’t know: the Voice Arts® Awards do not give a prize to the best performance in a specific category. They only nominate and award those who paid a significant amount of money to be evaluated. In other words: you pay to play. So, a phenomenal voice talent might never win an award because he doesn’t want to spend his money on some competition.

By the way, the costs don’t end there. As a nominee, you’d have to travel to the awards, pay for a hotel and meals, pay for a ticket for your partner, and if you win, you also have to fork over $350 for your trophy. Is that worth it? And get this. Even though all VO’s pay to enter the competition, only VIP’s get to walk the red carpet, and last year there wasn’t enough time in the show for everyone to accept their award on stage. One of last year’s nominees told me:

“I was sold on going to this show and spending about $2000 because I’d have my name and work announced (marketing!), and I would have my moment like all the other nominees (fun!). And I was robbed of both. Those were the two reasons for going to the VAA.”

Another colleague wrote:

“There are no stars in VO. We both know it’s not glamorous. A big party is fun when we’re all together. But to get together to honor the dubious distinction of buying temporary adulation and ‘stardom,’ seems to me to be so disingenuous.”

So, is the voice-over world one big love fest? Of course not!

You may not agree with half of what I just wrote, and that’s fine with me. As long as we keep on talking. Every time I make a contribution to this blog, I want it to be the beginning of a conversation. Never the end.

What you are reading here is just my opinion,

and my opinion is always up for debate!

Paul Strikwerda ©nethervoice

Be Sweet. Subscribe & Retweet!

Send to Kindle

The Key To Promoting Your Business

by Paul Strikwerda in Articles, Career, Freelancing, Journalism & Media, Promotion, Social Media 16 Comments

If you’re like most colleagues I know, you love doing what you’re doing for a living…

… but you hate selling yourself.

Am I right?

I know I felt that way for a long, long time.

My mom and dad brought me up to be modest, and to never put myself on a pedestal. And that’s what selling and self-promotion really is about, right? Tooting your own horn is an exercise in vanity, telling the world how great you are, and why people should buy from you.

Maybe it’s a generational thing, but millennials don’t seem to have so many reservations about it. The word “humble” has been removed from the humble brag. We live in the age of the shameless selfie, and the i-everything. The iPhone, iPad, the i can have anything I want whenever I want it. Now.

Beauty is in the I of the beholder, and the world shall bear witness.

These days, it’s super cool and common to document one’s life in “vids and pics,” and give everybody a front row seat. Just follow people around on social media. Without telling you they’re telling you:

Look at where I’m going!

Look at what I’m eating!

Look at my kids!

Look at my cats!

Look at my coffee!

Look at my new car!

Look at my new wife!

Look at ME!

Gimme some likes. Gimme some love. Gimme the feeling that I matter. I beg you!

Worst of all, some people are taking this self-absorbed attitude to their marketing strategy, because they believe that effective marketing revolves around self-promotion. If you don’t tell the world about your magnificent offerings, the world will go somewhere else. At least, that’s what they’re afraid of.

Let me ask you: Is that really how it works? Is this the new way to attract clients? Why are people doing this?

INSTAGRAM

I spend way too much time on social media, and this week I’m trying to crack this monster called Instagram. It’s exciting to see how many colleagues have embraced it wholeheartedly, and I want to learn from them. What are they posting? What hashtags are they using? Do they seem to have a specific strategy to promote their business?

Here’s what I’ve noticed.

I see lots of pictures of cute animals, sunsets, waterfalls, babies, fabulous food, family members, beaches, cups of coffee, art work, quotes about the meaning of life, and yes… selfies.

Don’t get me wrong: some of these pictures are gorgeous, and as an amateur photographer I get inspired. But what do snapshots from a family album tell me about someone’s business? Are they meant to promote something, or what?

PERSONAL OR PROFESSIONAL

Perhaps I’m wrong, but it looks like a majority of the colleagues I am now following is using Instagram strictly for personal reasons. That’s why they don’t have a business account, and that’s why I see photos of cousin David’s bris, and auntie Annie’s aging Pomeranian. Both are equally painful, I might add.

I see these things on Facebook too, by the way -particularly if people have connected Facebook to their Instagram account. That means you get to see the same boring stuff twice. I’ve also noticed that some colleagues are still using a Facebook Profile to promote their voice-over services, instead of having a separate business page (click here if you want to know more about that).

What’s behind this? Is it because the boundaries between our personal and professional lives are slowly fading? Are people doing this because they feel that good marketing is based on self(ie)-promotion, or are they basically clueless, or too self-absorbed?

IT’S NOT ABOUT ME

My philosophy as a solopreneur is simple: I am in business to serve my clients as best as I can. That means my marketing has to be centered on the people I serve, and hope to serve. It has to be about them. Always.

To come up with a marketing message, I have to think about my clients, and ask them questions like:

– What do you need?
– What do you want?
– How can I best help you?

Contrast and compare that to the “Look at ME” strategy.

I strongly believe that I have something to offer; something my (potential) clients are searching for. I am a resource, and it is my job to connect (future) clients to that resource. Now, people won’t find me if they don’t know I exist. The challenge is to make it easy to find me, and to show my prospects what I can do for them without making it the never-ending Strikwerda show.

My marketing goal is threefold. It is to…

1. Increase awareness of the Nethervoice brand
2. Position myself as an experienced, knowledgeable premium provider people can trust
3. Engage my audience, and lead people to my website

As one of the more outspoken members of the voice-over community, there’s a fourth goal worth mentioning: I want to be a strong voice in, and a resource to my community. That’s why I use social media to promote this blog. It’s obvious that this effort supports my three main goals.

The question is: Will I reach these goals by posting cute pictures of cats, sunsets, and sangria?

WHAT’S YOUR REASON

Don’t get me wrong. I have nothing against people who are using the internet to share their lives with others. If you’re one of those people, you’ve got to ask yourself: For what purpose am I doing this? How can I use social media to grow my business?

It’s no secret that with more and more talent trying to make buck or two, clients have a huge pool of people they can choose from. What are the chances they will find you, and pick you? What can you do to increase the odds? Yes, YOU! Not that Pay-to-Play, or those agents. YOU!

I’ve come up with a marketing strategy that works for me, and I’m refining it week by week. That doesn’t mean it will work for you. Not everybody is a blogger. Not everybody is comfortable using 140 characters to craft a message. It takes time to learn the ins and outs of Instagram (and I’ve only started to scratch the surface).

But no matter what you do, it all starts by thinking of the people you wish to serve, and the clients you want to attract.

It is not one, big ego trip.

Use your marketing as a magnet.

If it’s strong enough, you’ll be able to monetize it.

Once the money starts coming in, you’ll have lots of time to post cute pictures of your feline friends.

Paul Strikwerda ©nethervoice

PS Be sweet. Please subscribe & retweet

Send to Kindle

Help, I’m on Instagram! Now what?

by Paul Strikwerda in Articles, Freelancing, Journalism & Media, Promotion, Social Media 1 Comment

Some have called it: “The next Facebook.”

Since it’s owned by Facebook, that’s a bit of a stretch.

No matter how you look at it, Instagram is the second most popular social media platform on the planet.

Instagram has more monthly active users than Twitter. About 700 million people now use Instagram every month, with about 400 million of them checking in daily. Eighty percent of users are outside of the United States.

In spite of these impressive numbers, I have neglected Instagram for years. To me, it was just one more thing to do, and to be frank, I didn’t really know what to do with it. I’m not an exhibitionist, and I didn’t feel the need to let perfect strangers into my private life that’s far from picturesque. Also, I didn’t want to become one of those people ruining a perfect moment to snap an Instagram photo, instead of experiencing that moment.

Life needs to be lived. Not observed. Observation creates detachment, instead of closeness.

MISSING OUT

As the number of Instagram users started to grow rapidly, I began to suffer from a mild case of FOMO, the Fear Of Missing Out. Was I doing my voice-over business a disservice by ignoring this platform?

Because of its visual nature, millenials prefer Instagram over Facebook and Twitter. Hashtags make it easy to find and grow an audience. You don’t need to have access to your computer to use it, and there is less competition from other small businesses.

As a solopreneur who leads a fairly isolated existence due to the nature of my job, making new connections is vital to the survival of my modest enterprise. So, could Instagram connect me to new clients, and provide me with a fun and effective way to stay in touch with my readers? Social Media gurus have done the math.

Engagement with brands on Instagram is said to be 10 times higher than Facebook, 54 times higher than Pinterest, and 84 times higher than Twitter. Experts tell me that even if I had less followers than on other channels, my Instagram audience would be far more interactive. With so much untapped potential, I decided it was time to give my Instagram account some love!

WHAT TO EXPECT

If you’re already on Instagram, what can you expect from me? Pictures of my cats, and other family members? Photos of food, my visits to the gym, or vacation snapshots? If that’s what you were hoping for, I have to disappoint you.

If Instagram is supposed to be this powerful tool to reach thousands if not millions of people, I want to use it to inspire. That’s goal number one. Goal number two is to increase awareness of the Nethervoice brand (to use marketing-speak), and to drive people to my website. It’s not all fun and games. I have to make a living.

My strategy is to post one picture a day with a quote from one of my blog posts. It’s easy on the eyes, and it will make you think. It reinforces my message, and I hope that those who have never read my blog and book, will get curious. That’s the plan. Will it work? I have no idea, but I’ll keep you posted. Right now I have 338 followers, so there’s plenty of room to grow.

If you’re already on Instagram, you can do me a huge favor, and follow me: https://www.instagram.com/nethervoice/ I will gladly follow you back. Here are two examples of the type of posts you can look forward to:

Are you on Instagram? What has been your experience, so far? Has it been beneficial to your business, or is it just another way to socialize online? Please share your tips and comments below.

Thanks!

PS Be sweet: Subscribe & retweet!

Send to Kindle

How To Attract and Keep New Clients

by Paul Strikwerda in Articles, Book, Career, Freelancing, Promotion 2 Comments

Okay, I admit it.

I sometimes get annoyed by colleagues tooting their own horn really loud.

We may be living in the “Age of ME,” but it’s painful to see beginners and more experienced talent trying to construct some kind of image that’s supposed to persuade clients to hire them. Here’s the problem:

Too many freelancers are too focused on themselves, and it is costing them business.

The way I see it, successful solopreneurs have one job, and one job only: To be a Superhero.

A superhero doesn’t think about him- or herself. A superhero answers a call of someone in need, and uses special powers to save the day. Once the job is done, the hero leaves the scene to tackle another problem.

Now, the very best superheroes have at least one thing in common: they know when they are needed. Here’s what I want to know: How do they figure that out?

That’s a great question, and every sales person who has ever lived has asked that question many times. In order to answer that question, we have to take a step back, and answer another question: What motivates people to buy things?

Even though you and I are likely to have different clients with different needs, there are three factors that always play a role in every purchase decision. You might be selling a service or a product. It doesn’t matter. All buyers are influenced by the same three things:

Price, Benefits, and Perceptions

The price is what the customer pays in exchange for benefits received. It’s something your client has to give up in order to get something from you. Ideally, those benefits should outweigh or at least equal the cost.

Benefits are the positive effects derived from using your solution or service. It’s the pleasure people experience after getting rid of their inner emptiness, frustration, or pain.

Smart sales people sell benefits. Stupid sales people slash prices. Any idiot can close a sale by cutting the price (and go broke in the process). It takes brains to sell benefits.

Perceptions are the result of how people evaluate the benefits and price, the (initial) impression they get from your business, as well as the total experience of using your product or service.

In the end, perceptions matter most. Allow me to demonstrate.

EVALUATING VALUE

Let’s assume you’ve studied the market and you decide to charge $250 per hour for your services. Is that too much or not enough? Does it even matter what you think?

Client A will never hire you because she thinks you’re too cheap, and cheap equals crap. Client B will hire someone else because she thinks you’re overpriced. Client C will happily hire you because she believes your price is just right.

Your fee is just a number in a certain context. It is always evaluated in relation to something else. That “something else” is a matter of interpretation or perception.

People do things for their reasons. Not for yours. Get this:

An anonymous donor paid $3.5 million at a charity auction to have lunch with Warren Buffet, one of the richest men in the world. Is that too much for a few hours of conversation and a meal?

Hedge fund manager Ted Weschler spent about $5.3 million to win both the 2010 and 2011 auctions. To him, it was money well spent. Buffet ended up hiring him to manage an investment portfolio.

Perceptions are personal value judgments, and therefore highly subjective. This begs the question:

Can perceptions be influenced? Can we manipulate a client into buying from us?

Even though I believe that lasting change comes from within and cannot be forced upon someone, the fact is: people are impressionable. Otherwise, they wouldn’t be as open to social proof, and all advertising would be totally irrelevant.

Years of being a solopreneur have taught me that there are things you can do to get an interested client in your corner, as long as you play your cards right.

Here’s what I have learned:

1. First impressions are crucial

We all know that we shouldn’t judge a book by its cover, but psychologists will tell you that it takes us only a few seconds to form an opinion of someone or something. That’s why companies spend billions on packaging, and people spend millions on make-up, clothing, and cosmetic surgery.

If you can’t pique a consumer’s interest or instill a level of trust right from the start, he or she will move on to whatever catches the eye next. So, ask yourself:

What is the very first thing new customers see or experience when they stumble upon my product or service? Is it the landing page of my website? Is it a cover of a book or a brochure? Is it… me?

This first impression is the all-important hook. It sets the tone and tells prospective clients enough about your level of professionalism and style, or lack thereof. If anything, this is where you should spend most of your marketing money. To do it right…

2. Your message needs to be clear, convincing, congruent, and consistent

If you want to play the part, you have to dress the part, and embody the part. That might seem obvious, yet, so many business owners undermine their own credibility by sending out conflicting signals. A few examples:

– A translation and proofreading service emailed me: “Your welcome to visit our website.” When I pointed this out to them, they blamed this slip of the pen on the intern.

If you don’t proofread your own material, why would my legal translation be safe in your hands?

– The sign in the front yard said: “Quality lawn care at a price anyone can afford.” Meanwhile, weeds were growing everywhere, and most trees needed pruning.

– The owner of the local health food store looked like she was terminally ill. She must be friends with that overweight director of the fitness center.

See what I mean? Actions speak louder than words. Remember the four Cs when you craft you core message. You have to be Clear, Convincing, Congruent, and Consistent.

3. You have to be responsive

What clients hate more than anything is to be ignored. It gives them the feeling that their business isn’t important to you, and you know what? I think they’re right. Time happens to be something we all have the same amount of. How we choose to spend that time, gives us an inside look into someone’s priorities and planning skills.

I’ve walked out of a fancy restaurant because the wait staff couldn’t be bothered to serve my table in a timely way. I don’t care if you’re known for the best food in town. If your service sucks, you’re screwed.

I read on your website’s Contact page that you’ll get back to me within 24 hours. I sent you a message three days ago and I have yet to hear from you. What other promises aren’t you going to keep? My project has a strict deadline. If you can’t meet your own, how can I be sure you’ll meet mine?

Being responsive also means: giving your client concise progress reports. It’s a way to reassure them that they’re in good hands. If you’re right on track, let your client know. If you’re experiencing an unexpected delay, you have to let your client know. Don’t wait until they send you an email wondering why they haven’t heard from you in days.

Communication is key, as long as you’re to the point. Anticipate and answer client’s questions. Be an open book. Stay in touch. Make it a breeze to do business with you. You want your clients to smile when they think of you. That will happen when you…

4. Go out of your way to be helpful

Not all inquiries lead to a sale. Sometimes what you have to offer is not what a client is looking for. In my case they might want to hire a female voice actor or someone with an older sound or a different accent. Does that mean that all my efforts were wasted? On the contrary.

If you cut off contact because you can’t make an immediate sale, you’re thinking about yourself and you’re thinking short-term. Everything is marketing. Any contact with a client, no matter how brief, is a golden opportunity to start building a relationship. A healthy relationship is a two-way street and takes time to evolve. It’s about giving and receiving.

So, how do you give to a client who doesn’t need your services?

It’s simple: Be a resource.

If you’re not right for the job, recommend a few colleagues who are. I’m sure they won’t mind. Show your expertise. Build some goodwill. You’re sowing seeds, and who knows when they might bloom? There are always new projects in the pipeline that might be a better fit for you.

Here’s the thing about giving, though.

Don’t just do it for future rewards. That’s not a gift. That’s a bribe.

Do it because it’s a decent thing to do.

It’s all a matter of perception.

Even superheroes are aware of that!

PS Be sweet. Please retweet.

PPS The above article is a chapter from my book Making Money In Your PJs, Freelancing for voice-overs and other solopreneurs. It’s available in paperback, and as a digital download.

photo credit: A Is For Aquaman via photopin (license)

Send to Kindle

Protecting Your Voice

by Paul Strikwerda in Articles, Career, Promotion Comments Off

Your voice is your biggest asset, but are you treating it that way?

Do you really know how to take care of it?

If not, let me cut to the chase.

Vocal Health Educator Elissa Weinzimmer will teach you how to protect it in a special online class for voice talent. It’s a workshop about maintaining your vocal health, preventing problems, and dealing with issues when they come up.

This class takes place on two consecutive Wednesdays, June 7th and 14th, from 3 – 4:30pm EST. You can sign up by clicking on THIS LINK to join live, or receive the recording after the event. This is the first time I have ever recommended a class in this blog, and that should tell you something. It just think it’s that important!

If you don’t know Elissa, here’s an interview with, and an introduction to a coach who should be on every (voice) actor’s radar screen.

Here we go!

Elissa Weinzimmer

Imagine for a moment that you’re young, and your voice is your life.

You love it so much that you want to make a living using that voice.

You take every opportunity to speak, sing, and perform in public.

You dream of a career on stage, and you work very hard to make it a reality.

And then, all of a sudden, you lose the one thing you trust and rely on most.

How would you feel?

This is not some sort of hypothetical scenario. This actually happened to vocal coach Elissa Weinzimmer. She told me her story, and today I’m going to share it with you. Here’s Elissa, recounting the events that took place some eight years ago.

“Simply put, I lost my voice in 2007. It was due to a combination of factors… I was really pushing to belt a solo in my a cappella group (USC Reverse Osmosis), and I was also drinking almost every day because I was trying to enjoy my remaining months in college (!). The drinking part was quite out of character, so it only lasted about a month before my body reacted. One morning I woke up, and felt like I had shards of glass in my throat. It hurt to swallow and speak. Later on that day, I spat up blood.

I rushed myself to the Ear, Nose and Throat specialist that week to have my vocal cords scoped, and I was told I had severe onset of acid reflux, and had experienced vocal “trauma” from overuse. I was put on vocal rest for a month… I had to walk around with a little notepad to communicate my thoughts. After that, I was sent to speech therapy. The whole experience was a major turning point for me. I stopped performing. I even stopped singing much in the car or the shower, places where I usually rocked out. Recently, I’ve started to call the seven years after losing my voice my silent years.”

When your voice is such a part of your identity, what did it do to you psychologically, when you could no longer rely on it?

“It was really emotional, of course. My confidence took a hit because I felt like I couldn’t rely on my voice. When I talk about it in yogi terms, I say that I spent years shutting down my fifth chakra, the center of energy in my throat. The fifth chakra is all about creativity and expression, so I felt stifled. Opening back up to my expressiveness has been a challenging but joyful process.”

How did losing your voice change a possible career path you had set out for yourself at that time?

“Well, I’d spent most of my life believing that I was going to pursue a career in acting – that I was going to sing on Broadway. Interestingly enough though, a few months before I lost my voice I directed my first full length show, the musical Cabaret. So I was already intrigued and exhilarated by the idea of pursuing a career in directing. When I couldn’t rely on my voice anymore, it was a no-brainer that I would focus my efforts on directing instead. The idea to teach voice didn’t arise until a year or so later.”

Some people look at unfortunate events as blessings in disguise. Was losing your voice such a blessing, and in what way?

“Eight years later, I absolutely believe that it was a blessing. My story fits the archetype of the person who enters a healing or helping profession because of their own challenges. Losing my voice redirected my course in life, and I deeply love what I do now. So, in some ways I’m very grateful to have gone through the experience.”

What surprising things did you discover in the process of getting your voice back, and how has that changed you as a person, and as a professional?

“By the time I was ready to start reclaiming my voice I was already teaching voice to others quite a lot. It became clear to me that it was time to start walking the walk rather than just talking the talk. After all, it’s one thing to tell people to express themselves fully, and it’s entirely something else to be a model of that. I have to admit, a lot of my motivation for performing again was selfish – I needed to do it for me. Yet in pursuing my passion and my truth, I hope I offer a model that encourages other people to do the same in their own way. I believe the world will get really exciting when a critical mass of people start pursuing their true passions and desires, and I feel very strongly about being part of that movement.”

You have used a few methods to restore your voice, to strengthen your vocal folds, and to deal with vocal fatigue. One is called Fitzmaurice Voicework®. In a nutshell, what did you learn from using this technique that was new to you?

“It wasn’t what I expected. I encountered Fitzmaurice Voicework® in my theatre voice class when I was a senior at the University of Southern California. After I lost my voice I began to study the technique more deeply. Fitzmaurice is a beautiful and unique full body approach to making sound, but the exercises weren’t the thing that provided the biggest change for me. The huge change came from encountering a mindset shift inherent in that work: that instead of needing to have the best voice or a perfect voice, I could focus on having my voice.

I showed up at Fitzmaurice lessons wanting to get better and fix my voice. Of course that makes sense, I had spent my whole life up to that point trying to be a good singer and trying to make a good sound. But I learned that improving the voice is a paradox, because in order to get “better,” we have to uncover what’s already there. It’s not about adding stuff, it’s about peeling the extra junk away. In this new way of thinking I could let go of judging myself as good or bad/right or wrong, and I could instead ask myself: “What might this way of making sound be good for?” or “What might this way of breathing be right for?”

This paradigm shift changed everything for me. Once it sunk in, I was immediately committed to the idea of becoming a voice teacher, and sharing this way of thinking with others.”

You say the whole body is involved in creating sound. Many voice-overs lead very sedentary lives. They lock themselves up in a small, soundproof box, and sit all day, reading long scripts. What advice do you have for them?

“An ongoing struggle that I’ve had in my own vocal practice is to actually do my warm ups and take good care of myself. I will be the first to admit that that’s challenging! I have often felt like I’m not doing enough, and when I start working without warming up I feel guilty. However I’m lucky to be curious – fascinated in fact – with how the voice works and the connection between the voice and the body. At this point I’ve spent years experiencing and teaching warm ups and exercises. In the process I have come to believe beyond a shadow of a doubt that having a vocal practice works. Doing vocal warm ups and keeping ourselves in shape makes a difference.

So, for those of us who are really committed to using our voices as an instrument, I suggest this:

Get curious about how your voice works. We would never hop on a motorcycle without first learning how it works, so why would we ever presume to use our voice every day if we don’t understand it? Pick up a book and read. Joanna Cazden’s “Everyday Voice Care” is a great place to start. Create accountability and support. Sign up for a class. Go to yoga or the gym regularly. Create a practice.

Professor David Ley (left)

In 2012 you moved to Edmonton, Canada, to earn an MFA in Theatre Voice Pedagogy at the University of Alberta. That’s where you met one of your mentors, professor David Ley. One of the things he has developed is called the “Vibrant Voice Technique.” Tell me about it, and in particular how this technique could be beneficial to voice actors.

“Vibrant Voice Technique is based on this outside-the-box idea that David had to use a vibrator for your voice. He had a client suffering from extreme vocal fatigue. She’d been to the Ear Nose and Throat doctor, and she’d been scoped, but there was no damage. That being said, she was having ongoing difficulty making sound due to muscle tension. She had trouble giving herself a manual throat massage to release the tension, so David thought to himself… “Hmm, what’s small and vibrates?” The subsequent lightbulb moment led to a trip to the “love shop” to purchase a pocket-sized vibrator, and sure enough it worked!

Essentially, with Vibrant Voice Technique we use external vibration to reduce muscular tension, and enhance resonance. The technique can be incredibly beneficial to voice actors because it makes vocal exercises quick, easy, and highly effective. You don’t have to have a long regimen of exercises that you feel guilty about not doing. Quite honestly, Vibrant Voice is a shortcut to staying in vocal shape. So for voice actors who deal with issues of duration and overuse it can be extremely helpful.”

You’ve taught this technique to stage actors, on-camera actors, and professional singers. What’s the response when they found out they’re about to use a sex toy?

“There’s this very funny moment that happens when I say to someone: “I teach people to use a vibrator for their voice.” Almost always it goes like this: a blank stare, followed by a slow smile, then a vigorous nod. Sure the idea is surprising, but it makes sense to most people as soon as they think about it! Obviously many media outlets have capitalized on the sex toy angle because it’s sensational. Yet we continue to teach and do what we’re doing because the technique really works.”

Apart from being the managing director of Vibrant Voice Technique, you run your own business called “Voice Body Connection.” What do you offer, and who are your clients?

“Voice Body Connection is based in New York City where I live. The business is all about helping people tune into the connection between their voice and body (as the name suggests). My mission is to help performers and public speakers communicate with more confidence and ease. I work in many ways: I coach clients privately in person, and over the internet. I teach actors at a studio in New York called Anthony Meindl’s Actors Workshop. I also teach an online Speak With Confidence class for public speakers.

In whatever format I’m teaching, the work starts with examining and shifting our mindset about how we communicate, and progresses to techniques and practices to create sound with more expression, and less effort.”

You also prep people for auditions. What are some of the common mistakes you help people correct?

“Well, I think the greatest challenge for a performer is that we’re usually given a script, and that maps out our impulses for us. It is so easy, when we’re being told what our impulses should be, to plan and make logical decisions about how we’ll perform. However the real goal is to allow impulses to bubble up creatively from our right brain, the same way impromptu speech pours out of us. So, the biggest thing I find I spend my time doing when I’m coaching people for auditions or performance, is helping them find a way to marry their own impulses with the impulses that have been provided in the script.”

Quite a few voice actors suffer from vocal fatigue. They got into the business because they loved to read out loud, and because they could do “funny voices.” Not everyone has had professional voice training. What advice do you have for an audio book narrator who records five hours a day, or for a voice actor who has to scream his head off while recording video games or cartoons?

“So, you’ve just brought up two issues: the duration issue (length of time doing the work) and the use issue (are we using healthy practices?). In either case, I highly recommend a warm up and a cool down.

Now, we’re doing the warm up not just to go through the motions. We’re doing it because it’s an opportunity to let our voice know: “This is how I’d like you to behave as I move through my work.” It sets us up for success. After you’ve done a warm up you can do whatever you want within reason – you can scream, cry, and make crazy sounds.

At the end of your session, you want to reset by doing a cool down. You’ve done a lot of work and potentially used extreme effort, so you want to come back down to a more healthy, neutral resting place. The primary reason actors get into trouble with fatigue is because they carry their overuse or misuse into the rest of their day or into the bar that night. So the biggest piece of advice I can offer is: Warm up and cool down! Even thirty seconds of humming will do.“

Elissa, performing her show “Home.”

And finally, back to you. Helping all these performers, don’t you feel the pull of the stage? Will you be coaching in the background, or is there a chance we could see you perform in public again?

“The answer to both is yes! I love coaching. I love helping facilitate people’s art. However, now that I’ve broken the seal, so to speak, I’m back, and I’m going to continue performing!

What do you mean?

I recently sang a cabaret show for my 30th birthday! It was an incredible experience. The theme of the show was “Home.” I’ve been moving around a lot over the last couple years, so it’s about finding home wherever I am. But it’s also about coming home to my voice. You can read about my three performances on a special website I just created.“

LEARNING FROM ELISSA

Elissa has developed an online training on how the voice works, and she offers online voice coaching. She also teaches one-on-one sessions in Vibrant Voice Technique via Zoom (online), or in-person in New York City. Check out her website for details.

Her next class is specifically for voice-overs, and takes place on two consecutive Wednesdays, June 7th and 14th, from 3 – 4:30pm EST. You can sign up by clicking on THIS LINK to join live, or receive the recording after the event.

Your voice will thank you!

Be Sweet. Please retweet!

Send to Kindle