Dutch

Are your auditions sucked into a black hole?

by Paul Strikwerda in Articles, Internet, Pay-to-Play 10 Comments

John was a realtor.

The past couple of years had been the toughest ever.

Plenty of prospects; very few buyers. John had to work twice as hard and twice as long to woo aspiring home owners.

One day, his boss called him into the office and by the look on his face, he was not a happy camper. “John,” he said, “Do you have any idea how many leads you lost in the past three months?” “Well, maybe a few here and there,” said John. “I don’t really keep track.”

“What?” answered his boss angrily, “Are you telling me that you’ve spent hours researching homes and showing your clients house after house, and you have no clue how many sales opportunities you missed? Are you serious? How about the Taylors? They seemed ready to buy and they bailed out at the last moment. What went wrong?”

“Oh, I remember them” said John. “They backed out because they said the escrow fee was too high.” “That might be true” said his boss, “but do you want to know what really happened? After you had put in all your time and found them the perfect house, they walked out of our office and contacted the sellers directly. Two days later, the property was sold.”

JUST AN ANALOGY?

Of course I made this entire story up, and yet this scenario happens in voiceoverland each and every day. If you’ve taken a good look at your audition submissions of the past couple of months, doesn’t it seem like a majority has disappeared into a gigantic black hole?

As I mentioned in my first blog about this topic: most of my submissions didn’t result in an actual booking, not because the job was awarded to another talent, but because the voice-shopper never became a buyer. How did I know? Because months after the deadline for a project had past, still no talent had been selected for the job.

It turns out that I’m not alone. Many of you have vented your frustration and are demanding an explanation. That’s why I brought the matter up with three pay-to-play sites. I specifically asked them about their “conversion rate.” That’s the term marketing professionals use when a prospective consumer takes the intended action. I particularly wanted to know the percentage of voice-seekers who had become voice-buyers.

THE INDUSTRY RESPONDS

Mike Gomez works for www.voice123.com. His initial response was:

“We have around 4,000 active Premium subscribers on the site and these are the stats we keep regarding hirings:
50% – book at least 1 a month
30% – book between 1 & 5 a month
20% – book more than 5 a month”

That didn’t tell me anything about the percentage of job offers that actually lead to bookings. So, I tried again and Mike sent me the following reply:

“(…) those are the numbers we have, since we don’t control who gets hired, why and when but only seekers do, we currently have no accurate way to account for this. Although we do know most jobs are granted on the site because we see talents are renewing constantly since our sales have been growing constantly through the months and the only way talents have money to renew is if they get work.”

Let’s do the math here. 4000 Premium subscribers times $299.00 (the voice123 annual subscription fee). That’s one million, one hundred ninety six thousand dollars. Yet, they have no “accurate way to account for who gets hired.”

There’s no doubt in my mind that voice123 has earned its spot in the market place. But the fact that people continue to renew their membership doesn’t tell me a whole lot about the effectiveness of the service voice123 provides. One does not measure the success of a temp agency by the number of job seekers in the database, but by the number of real jobs these people find through the agency.

WHAT VOPLANET ARE YOU FROM?

Donna Summers is the president of VoiceCasting and partner at www.voplanet.com. This is what she told me about her companies’ conversion rate:

“Because we deal with large production companies and ad agencies for the most part, virtually all the auditions we do are for actual jobs. It is rare that an ad agency would take the time, effort and money it takes to put together an ad campaign, hire a copyrighter to write the script, get as far as voicing it and then completely dump it.
If one of our talents gets the job, we are of course, thrilled. If the client books elsewhere, we do call and thank the client for the opportunity and ask who booked the job. In answering your question, Paul, I would have to say that 100% with a little margin for error would be the number of auditions that actually become jobs.”

VERIFICATION

As a former journalist, I have to add that there is no independent way of verifying these statements, especially because both companies don’t seem to have a conversion monitoring mechanism in place. There actually is software to keep track of these things. QVC uses it and so does Amazon.com. In fact, most e-commerce site tracks their transactions at least on a daily basis.

So, how would you evaluate whether or not your investment in a particular pay-to-play site is worthwhile? Without a clear conversion rate, you can only base your decision on:

Previous personal experience
Anecdotal evidence
Testimonials & recommendations
The reputation of the company
Trust and gut feeling
The size of your wallet

SLICING THE BREAD

The Dutch philosopher Baruch Spinoza once said:

“Life is like bread – no matter how thin you slice it, there are always two sides.“

In my next installment, you can read the response of the www.voices.com team, as well as the revelations of an “Ad man.”

Paul Strikwerda ©nethervoice

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A Sundial In The Shade

by Paul Strikwerda in Articles 2 Comments

“I hereby declare, on oath, that I absolutely and entirely renounce and abjure all allegiance and fidelity to any foreign prince, potentate, state or sovereignty, of whom or which I have heretofore been subject or citizen”.

Together with 66 other people from 31 different nations, these were the words I spoke in Philadelphia on the last day of July, 2009. With it, a six-year process came to an end. In less than a minute, this subject of the Kingdom of The Netherlands became an American citizen. My first order of business: filling out a voter registration form.

Prior to the ceremony, I went to Independence Mall to walk in the footsteps of the Founding Fathers. The famous crack in the Liberty Bell was a stark reminder of the fact that at a certain time in history, these truths were anything but self-evident:

“that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that among these are Life, Liberty and the Pursuit of Happiness”.

Looking at the world today, I was painfully aware of two things: for many, these truths are still not self-evident. For many others they have become so obvious, that they are taken for granted. Some have turned them into -as someone once put it- “Life, Liberty and the Pursuit of Crappiness.”

America’s most interactive history museum is only a few blocks away. If you’ve never been to the National Constitution Center, you’re in for an experience that will stay with you for a long time. This Center brilliantly manages to do what we as voice-over pros do for a living: bring words to life.

Every visit starts with “Freedom Rising,” a multi-media presentation that connects visitors to the story of the U.S. Constitution. To my surprise, this production was narrated by a voice-over actor who’s actually there in person, serving as tour guide on a historic journey.

In Signers’ Hall, I came face to face with the man who once said:

“Tell me and I forget.
Teach me and I remember.
Involve me and I learn.”

It was Benjamin Franklin. I know he wasn’t speaking about our line of work, but as far as I am concerned, he hit the nail on the head. Unknowingly, Franklin was speaking about the Narcissists, the Professors and the Movers of our profession.

All of us have come across audio books narrated by people who seem to be so much in love with their own voice, they turn a travelogue into an ego-trip. The biggest turn-off in audio books: two lips of a narcissist.

The Professors on the other hand, haven’t learned the following lesson: people don’t like to be lectured. People prefer to be entertained and engaged. That’s why movie stars make more money than Yale academics.

The educational staff at the Constitution Center was obviously aware of that, when they hired Movers to shake thing up a bit. Movers are voice-over artists, who selflessly devote and dedicate themselves to the words given to them, and who use their voice as a vehicle to engage and move the audience. As a result, the listener is drawn in and drawn out; totally absorbed and involved.

Movers masterfully manage to infuse and energize dry letters on a page with meaning and emotion, bringing them back from the dead in a way a musician transforms scribbles into sounds. However, it takes a true artist to turn those sounds into music that touches the heart, feeds the soul and moves the mind.

When I took the Oath of Allegiance, I became part of “We the people,” the people of a nation where Freedom of Expression is a constitutional right. The Citizen’s Almanac I received as a welcoming gift, describes it as follows:

“Americans can speak and act as they wish as long as it does not endanger others or obstruct another’s freedom of expression in the process”.

As voice-over artist, this freedom of speech guarantees that I can do what I love without fear of persecution or imprisonment. I can pursue my interests and happiness, as long as it does not interfere with the rights of others.

For that, I feel tremendously privileged and grateful.

Without it, all of us would be -as Franklin put it- “a sundial in the shade”.

Paul Strikwerda ©nethervoice

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Getting the edge in voiceovers

by Paul Strikwerda in Articles, Career Comments Off

What’s the link between a rice beverage and voice-over work?

In a “Taste the dream” contest, Rice Dream offered prize winners the chance to experience their dream job for 3 days. The ad agency that came up with this campaign thought that our line of work qualified as a ‘dream job,’ because they put a picture of a voice-over person on the milk carton.

Don’t get me wrong, I absolutely love what I do for a living, but since launching my business nethervoice, I have received several emails, asking me for a reality check. Most of them go like this:

Dear Mr. Nethervoice:I am James Kumbatani, the grandson of the late Mr. Oshia Bumbayashi, grand chief of the Olali tribe. Mr. Bumbayashi left me in charge of his personal fortune valued at seven million….

Sorry, wrong email. Here’s the one I was looking for:

Dear Mr. Strikwerda:
I am an aspiring voice over artist and my dream is to break into the business. People have told me that it’s not as easy as it sounds. Do you agree? What did you bring to the table that -in your opinion- gave you an edge over other voice-over professionals? Thank you for your time.
Penny Whistle

This is what I wrote back:

Dear Penny:

Great voice-over talents make what they do sound so natural and easy, no wonder why so many people believe anyone could pull that off in a heartbeat. In reality, voice-over artists are no different from other performers or athletes. When people hear a great pianist play or watch a well-know sports star at the top of her game, they usually don’t think of all the years these pros had to put in, in order to get where they are now. Long before I became a full-time voice over pro, I learned some things that -as you put it- gave me an edge.

1. Sight Reading

Thanks to the never-ending encouragement of my mother, I’ve always been an avid reader. During my days as a news anchor for Dutch International Radio, I got used to reading last-minute news flashes and intros without skipping a beat. Today, I can print out a script, glance it over and take it into my sound booth and press ‘record.’ A few minutes later, my demo is on its way to the client. If I’m working on an actual job, however, I apply a different strategy (see 3 & 4).

2. Foreign languages

Growing up in Holland, I was exposed to many different languages and accents. I speak Dutch, English, German and some French & Portuguese. I also know some Latin and Hebrew. Unlike many Europeans, Americans usually aren’t polyglots, and I do my very best to take full advantage of that. Knowing how to pronounce unfamiliar names of people and places has been a great help in my career. Some clients like working with me, because I’m able to record the same commercial in four different languages.

3. Translating & Proofreading

I also work as a proofreader/translator, and I’m a professional nitpicker when it comes to scripts. Last-minute submissions often contain slips of the pen, and my clients are always grateful when I spot those mistakes and correct them. It shows them that I’m not just reading anything people put in front of me. It’s a great opportunity to show my clients that I care as much about their reputation as they do.

The other day, I was recording a Dutch commercial and the director asked me to translate some last-minute additions right there and then. No problem! I regularly receive international copy that was translated with the help of translation software. That’s usually a BIG red flag! I often end up correcting the work of a robot before I start recording a script that was supposedly ‘translated’.

4. Journalism

As a former newscaster, checking my sources has become second nature. Sloppy copywriters have handed me scripts with incorrect website addresses, wrong phone numbers and even company names that were misspelled. I always verify the information provided, no matter how reliable the source. Another thing I do is research the company I’m dealing with. Not only does it give me a feel for the corporate culture, I also check in with the Better Business Bureau and research the reputation of a particular business.

A word of warning: even though a company might have a good BBB rating, things could still be fishy.

A few months ago, I was approached by “European Immigration and Translation Consultants” in Florida. This company asked me to translate a birth and a marriage certificate. They received my work the very same day and they thanked me by writing out a bad check. Of course I ended up paying a fee to my bank. I asked for a money order instead, with the penalty added to the bill, but the agency refused.

After some more research, I found out that the con-sulting company was run by a con artist who was wanted by the Canadian authorities. Of course I filed a complaint with the BBB, but the company never responded. All the bureau could do was giving them an “F” rating and close the case.

5. Love of music

As an amateur musician, I developed a sense of rhythm, diction and melodic lines that is very helpful when it comes to getting into the groove of the music in a commercial or a narration. As a cornet-player and singer, I’m blessed with increased lung capacity and breathing support. Singing is great gymnastics for your voice. It’s a fun vocal cord workout that not only gives you the stamina to complete a long recording session; it also enhances voice projection, diction and flexibility.

Penny, if you’d like to learn more about this business, I suggest you read Harlan Hogan’s “Tales and Techniques of a Voice-Over Actor.” In it, Harlan quotes Dick Moore of the American Federation of Television and Radio Artists, AFTRA (now SAGAFTRA).

Moore says that of the eighty thousand SAG-AFTRA members the union represents, no more than a hundred people do most of the voice work.

So, in order to stand out, not only do you need to be outstanding at what you do; you also need to bring something special to the table. There are thousands of hopefuls out there, and all of them believe they have a fantastic voice.

Ultimately, it’s what you can do with that voice that makes all the difference.

Best of luck to you.

Now I’m off to have a cold rice beverage.

Cheers!

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