X-session

Gerald Griffith

Gerald Griffith, the charismatic creator of VO Atlanta, is a clever cookie. He wants to give the attendees of this conference what they want. How does he know what they want? It’s simple. He’s not afraid to ask. It’s an approach many small business owners (such as VO’s) could learn something from:

1. understand your clients, and
2. ensure that what you’re offering meets or exceeds their needs

Result: Happy, returning customers!

So, over the past seven years, Gerald has been polling his audience trying to find out what kinds of topics they’d be interested in. Doing so, he noticed an inexplicable trend. Gerald:

“The pattern is the same. There’s a lot of demand for tech and business, but those are the most poorly attended sessions.”

This year it’s no different. Griffith:

“When I review the current block of workshop bookings (same holds true for breakout sessions in past years), guess which ones DO NOT show up in the top three? Technology and Marketing.”

For this blog post, I’ll leave the tech talk to the experts, but business and marketing are definitely my cup of tea. Full disclosure: I’m a presenter and panelist in these areas. So, why would people indicate they want more of these sessions, and yet not show up for them? It doesn’t make sense, does it? What’s going on?

STRANGE BEHAVIOR

First off: polls are opinions, not behavior. People vote with their feet. It’s the problem every pollster has to face: human beings say the socially acceptable thing, and do another. But there’s more.

Advertisers realized a long time ago that most people decide with their heart, not with their head. Business-oriented sessions tend to appeal to the analytical, left side of the brain. Some attendees falsely believe business segments are boring and filled with dry, factual information. In contrast, a hands-on workshop about getting into character animation led by a brilliant man known for voicing a pig, has way more emotional pull.

Now, if you had a choice between work and play, which one would you choose? The truth is: most VO’s -me included- are more interested in the fun aspects of their job than in running the numbers. Bookkeeping is considered work. Making phone calls is work. Social Media can be a chore. We’d rather talk about microphones and gadgets than about our bottom line.

In my experience as a coach, many VO’s don’t want to face financial reality. They call themselves voice-over artists, not entrepreneurs. They prefer to stick their head in the sand while complaining about rates going down.

STRANGE IDEAS

What’s also keeping people from signing up for business sessions is a particular mindset, summarized in these two maxims:

“If you build it, they will come”

“Do what you love and the money will follow”

These two ideas are part of the reason why about one-fifth of business startups fail in the first year, and about half go bust within five years. Only about one-third make it to ten.

Let me ask you this. If you build it without telling the world about it, why would people come? They don’t know you exist. And if they do know you exist, why should they come to you and not to someone else with a pleasant voice?

What makes you so special?

Go ahead and build it, but there’s no guarantee that they will come! Now, what about passion? Is that enough to make the magic money fountains flow?

I know plenty of people who hate what they do, and yet they make a boatload of money. I also know people who love what they do, who are struggling to make ends meet. Investing in yourself by signing up for sessions that will help you improve your voice-over skills is not a bad idea. However, you can offer the best product in the world, but if you don’t know how to sell it, the money will not follow. And in VO, you are your product.

FAILING BUSINESSES

Take a few minutes and Google “reasons why small businesses fail.” You’ll find that most authors are in agreement. Small businesses don’t fail because new entrepreneurs aren’t creative, passionate, or skilled enough. It is because their owners do not run them like a business. A business needs to be properly funded. Many freelancers don’t spend enough money to put themselves out there, and they don’t make enough money to stay there.

Secondly, failing businesses are offering something no one is looking for because it’s already available, usually of better quality and at a lower price. If you’re thinking of starting your own business, you have to find your place in the market by providing something only very few can offer. That’s your niche.

As a voice talent, it’s not enough to say: “I am special because no one sounds like me.” Believe it or not, there are people who sort of sound like you with more money, more experience, better equipment, a quiet recording space, a nicer website, a harder working agent, better branding, greater marketing, and an amazing social media presence. Anything they’re not good at or don’t like to do, they hire experts for. Those who want to do it all by themselves end up working eighty hours a week wondering why they ever wanted to be their own boss.

If you don’t want to belong to that fifty percent of small businesses that close within five years, you have to stop treating your profession as a hobby, as something you do because it sparks joy only. Owning a small business is challenging, frustrating, and exhausting, as well as exhilarating.

Here’s the good news: learning how to run a freelance business is a rewarding journey, and in our community you’ll find excellent tour guides to show you around. Many of the best are coming to VO Atlanta from March 28 – 31.

THE EXPERTS

Learn from Marc Scott and Tracy Lindley about marketing, about sales and money management from Bachelor no more Tom Dheere, about branding from Gabrielle Nistico and Celia Siegel, about using Twitter from Heather Costa, and create an action plan with Natasha Marchewka. These are just a few of the presenters coming to the Hilton Atlanta Airport Hotel. Click here for a full list.

Paul Strikwerda presenting at VO Atlanta

The Stinky Sock Session

On Friday 3/29, I’ll be leading an X-Session from 1:30 to 4:30 PM called “Six Steps To Turning Your Business Around.” It’s not a lecture, but an interactive workshop open to no more than twelve people. The next day I’d love to meet you at my Breakout Session, “Winning Mindsets to Take Charge of Your Career” from 4:45 to 5:45 PM. Find out why people started calling this the “Stinky Sock” session you’ll never forget.

THE FUTURE

In this volatile, crazy voice-over business, many are called but few are chosen. When doing my presentations, I often look at my audience and wonder: who will be here next year, five years from now, and in ten years? Who will have given up, and who has staying power?

I don’t have a crystal ball, but I do know this: having a remarkable voice and knowing how to use it is not enough. The ones enjoying sustained success are very likely to give you this piece of advice if you want to do well:

Mind your own business!

Paul Strikwerda ©nethervoice

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See Me in 3-D at VO Atlanta!

At VO Atlanta in 2017

At age seventeen, I started making youth radio programs in the Netherlands.

Part of the fun was the inevitable trip to the cafeteria, where I could mix and mingle with the famous faces and voices of Dutch broadcasting. It was like seeing all the celebrities at Madame Tussaud’s wax museum come alive.

The guy who read the prime time news bulletins turned out to have a strange love for raw herring. The girl who presented a popular quiz show was constantly starving herself, and the overpaid head of programming ate home-made liverwurst sandwiches, lovingly prepared by his mother.

Radio hosts were always the most surprising. Very few people knew what they looked like, and that was part of the magic. Radio is the theater of the imagination, and over time I had created mental pictures of my favorite presenters. Now that I was able to go backstage, I had a chance to meet them in person, as they were ordering burgers and fries.

SECOND IMPRESSIONS

The overexcited and loud sports commentator was an obese man with as much charisma as a cucumber. The announcer with the most muscular, manly pipes in radio, turned out to be a diminutive, unkempt, and rather sad person. If you’d see him in the subway, you’d give him a dollar.

The seductive sounding female host of a late night show I had fallen asleep to on many lonely nights, was a chain-smoking grandmother of seven with two double chins and way too much makeup.

For all these people, the anonymity of radio was a blessing. Seeing them in the flesh was a humbling experience. There and then I realized that I had created an unrealistic image in my mind, based on my idea of what they might look like, and it was something they could never live up to.

I wondered: how many times a day do we judge the people we come into contact with, based on the little information we have? Unless they get an opportunity to reveal more of who they are, they’ll never have a chance to be any better than who we believe them to be. It’s not fair, and it is one of the tragic reasons why so many people on this planet don’t get along.

GOING SOUTH

Last year was the first time I came to VO Atlanta, the largest gathering of voice talent in the world. Walking in the hotel hallways was sort of a déjà vu experience for me. I felt I was back in the Dutch cafeteria, surrounded by people I thought I knew.

One of the first people I ran into was Bill Farmer, a.k.a. the voice of Goofy. In my eyes he was voice-over royalty, and yet he couldn’t have been more “normal” if there is such a thing. Moments later I was passed by a very familiar face, but I couldn’t place him. Later I realized it was Jeffrey Umberger, one of my agents. Now, why didn’t I recognize him?

You see, people look differently in 3-D. Quite often, we know the colleagues we’ve never met from their profile pictures on social media or from flattering headshots. Some of these photos were taken many summers ago, and they lack any kind of personality. They are as polished as our demos: they reveal the person we want the world to think we are.

REALITY CHECK

When I meet people for real for the first time, they go from being two-dimensional to three-dimensional. To put it differently: people get depth. I am often struck by how tall or not tall they are. That’s one thing you cannot see on Facebook. What’s also revealing is the energy people radiate. It’s something we rarely pick up on when we’re connecting in writing.

Some people just light up the room when they walk in. Others quickly fade into the background. Some people have the most contagious laugh in the world, and others are the best huggers.

Here’s something else I ran into: people’s perceptions of me.

Some conference participants had been reading my blog for years, and had formed an opinion of who they thought I was. At the last day of VO Atlanta 2017, a girl came up to me, and she was rather nervous. “I wanted to meet you,” she said, “but I was a little bit apprehensive.”

“Why?” I asked. “Well,” she said, “in your blog you often voice such strong opinions. One of my friends says you must be pretty nasty, and I wasn’t sure you’d be willing to talk to me. But I’ve watched you during the conference, and you seem to be a nice person, so here I am.”

It was the beginning of one of the best conversations of the entire conference.

OPEN YOUR EYES

Things are never what they seem, because we look at reality through glasses colored by our personal history and by our subjective opinions. In fact, when we look at another human being, I believe we’re actually looking at a reflection of what’s inside of us.

So, if you’re going to VO Atlanta, or to any other gathering for that matter, see if you can leave any preconceptions at the door, or at least be aware that you’re biased. You may think that you already know the next person you’re about to meet, but do you really? Your unconscious prejudices could prevent you from reaching out, and could deprive the other person from an opportunity to reveal his or her true self.

If you happen to run into me, don’t be afraid. I don’t bite, unless I’m eating. I’m probably different from the person you thought I would be, and I hope that’s okay. Just be yourself. That’s the person I’m interested in.

Speaking of VO Atlanta: on 3/2 I’ll be on a panel about the future of VO-casting from 11 – 12. The moderator is J. Michael Collins, and he promised to bring some big news.

My X-session, 6 Steps to Turning your VO-Business around is on 3/2 from 6:30 – 9:30 PM.

On 3/3 I’ll be leading a Breakout Session about The Inner Game of Voice-Over from 3:15 – 4:15 PM.

I hope to see you there, or at other times in the conference hotel.

DIFFERENT PEOPLE

Let’s revisit my experience at Dutch radio for a minute or two. Here’s what I eventually learned.

The overexcited and obese sports commentator knew how to turn it on at the right moment as he was describing the big games in real-time. He also knew how to turn it off to conserve his energy. Because much of his life was spent on the road traveling from game to game, he didn’t have a lot of time to eat, so he stuck to a fast food diet, and it was showing.

The shabby announcer with the most muscular, manly pipes in radio, had lost his wife some years ago, and when that happened, he stopped taking care of himself. He eventually hooked up with the anorexic quiz show host. While they were dating she put on some weight, and transformed him into a well-groomed radio personality which landed him a job on TV.

The chain-smoking grandmother of seven with two double chins took me under her wing, and came to see me as the son she had lost when he was my age. The lessons I learned from her I still apply today.

Whether you’re going to a conference or not, I encourage you to always keep an open mind, and please remember:

We all have stories to tell, and most of the time our books are very different and much more interesting than their covers!

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