voice-over work

What Clients Hate The Most

by Paul Strikwerda in Articles, Career, Freelancing 19 Comments

SurpriseOkay, this may sound like a pop quiz, but are you a go-with-the-flow person, or do you like to plan everything out?

Do you like surprises, or do you prefer to know what will happen next?

How well do you handle uncertainty, and last-minute changes?

Personally, I think life would be unexciting without the unexpected. I like not knowing what I will get for my birthday. I love to give a chef free rein, as he creates a special dish for me. I purposefully seek out new ideas and uncharted avenues. It keeps the brain cells bouncing around in playful anticipation.

But forget personal preferences for a moment. Let’s talk about the lifeblood of your business: your clients.

If there’s one thing clients all over the world consistently hate, it’s not knowing what to expect.

That’s understandable.

In an uncertain and stressful world, clients want reliability, dependability, and predictability. If your work is inconsistent, you can’t be trusted to deliver a product or service a client can count on.

I’ve been going to the same restaurant for years, and the food was always outstanding. Always. Until a few months ago. The menu had changed. The wait staff wasn’t the same, and the open kitchen had disappeared. That evening, I had one of the worst meals ever, and now I hesitate to go back.

FIRST IMPRESSIONS

So, let’s talk about inconsistency for a moment.

Since I’m continuing my series on script delivery, you may be inclined to connect (in)consistency to your (voice) acting performance. We’ll get to that later, because we have a bigger picture to discuss.

If there’s one thing I’d like you to take away from this post, it is this:

Consistent delivery is about much more than the way you read your lines.

As a solopreneur, you’re judged by the way you deliver a total package. This starts with first impressions:

  • What does your website look like?
  • How do your demos sound?
  • What kind of equipment do you use?
  • How do you present yourself in person, via email, in social media, and over the phone?


If done right, all of these elements should send one consistent and congruent message:

Professional At Work

In a time where anyone can hang out a shingle and pretend to be a pro, it is easy to spot the inconsistencies that turn clients off. Do you want examples? Be my guest!

MIXED MESSAGES

On her website, one freelancer boasted about “years of experience.” Then I looked at her client list of… seven companies total. None of them were names you would recognize.

Another colleague thought that adding that amateur Polaroid snapshot to his website would really impress visitors. I hope his ideal clients are into Margaritaville, because that’s the logo I spotted in the picture’s background. 

Can it get any worse? Of course.

A few years ago I went to a recording session in Manhattan. The first thing I heard when I came in, was the sound of crying kids. One of the other talents had brought her two toddlers to the studio. The high-end client who had flown in for the session, was not amused.

One voice actor described himself on his website as detail-oriented. In the next paragraph I found not one but two spelling errors.

Sending mixed messages like that, undermines credibility. It kills trust.

DECEPTIVE DEMO

Here’s another inconsistency clients talk about all the time. They hire a voice-over based on a kick-ass demo. The talent gets the script and records the audio. But when the client receives the recording, it sounds nothing like the voice on the demo tracks.

You can guess how this came about. The super slick demo was overproduced, and later doctored by a talented audio engineer. When it was time to do the real work, the voice talent went back to her boomy closet booth where she self-directed.

“I’m not going to pay for that,” said the angry producer. “This girl charges top-dollar for something I can’t use!”

That’s another inconsistency. In this case, the quality of the product did not match the price.

Here’s one more pet peeve of mine.

A talented voice actor offered a quick turnaround time. It took him over a week before he got back to me. Mind you, during that period he was all over Facebook. I’ll have to think a very long time before I ever recommend him.

NEW AND OLD

Now, before you tell me that this blog post is one of those “nice reminders for beginners,” you should know that I find these types of inconsistencies across the board. In fact, fresh talent seems a lot more willing to please, because they still have to make a name for themselves.

Some veteran voice actors, on the other hand, have become complacent. They believe that their reputation should speak for itself. Although a nice portfolio doesn’t hurt, many clients don’t want to know what you have done for others in the past. All they need to know is this:

“What can you do for me, today?”

Here’s the bottom line. If you advertise yourself as a pro, you have to present yourself as a pro on ALL levels.

There’s a reason why a fashion designer doesn’t dress like a slob. It is obvious why a fitness trainer is usually in good shape. It’s part of a consistent message. A message a client is more likely to remember and respond to.

And what about consistency when it comes to the delivery of your script?

Let’s continue that conversation next week, when I’ll also look at the big secret to audio book success!

How’s that for a surprising teaser?

Paul Strikwerda ©nethervoice

PS This is part 4 in my series on performance and script delivery. You can read part 1 by clicking on this link, and part 2 by clicking on this link. Click here for part 3.

PPS Be sweet. Please retweet!

photo credit: dawolf- via photopin cc


Play Your Own Game

by Paul Strikwerda in Articles, Career 14 Comments

See the LightDon’t do what others do.

It has been done before.

A million times.

Stop trying to sound like someone else,

Or look like someone else,

Or act like someone else.

When you do,

You lose what makes you YOU.

And YOU is what we want to see.

Learn from the best.

Find inspiration around you,

And use your imagination

To create a career

Only you can create.

Make time for what moves you.

Eliminate the irrelevant.

Cut the clutter,

And surround yourself with people

Who support your dreams

And keep you down to earth.

Forget competition.

Embrace cooperation.

And have the courage

To stick out

And stand out.

And charge a decent fee

For decent work.

Use your wits.

Trust your intuition.

Enjoy the Now.

Grow.

Give.

Love.

And remember…

Play your own game!

Paul Strikwerda ©nethervoice

Be Sweet. Please retweet!

photo credit: sgrace via photopin cc


Who Wants to Pick Paul’s Brain?

by Paul Strikwerda in Articles, Book, Freelancing, Promotion, Social Media 10 Comments

Author Paul Strikwerda holding a copy of his book "making Money In Your PJs."It’s been quite a week!

Making Money In Your PJs has only been out for a few days, and there are already twenty five-star reviews on Amazon.

That’s amazing!

To celebrate the release of my new book, I thought I’d organize a picture contest.

Are you up for it?

Here’s what I had in mind.

Take a picture of yourself reading a copy of Making Money In Your PJs. You can use the paperback edition or a digital version, as long as the cover of the book is visible in the picture.

I’ll leave it up to you to make sure your photo stands out, as long as you are using the real book, or your eReader with an upload of the book. Only one entry per person, please.

You can either post your picture on the Making Money In Your PJs-Facebook page, or you can tweet it to @MoneyInYourPJs. If you really feel inspired, post it on both platforms. 

IMPORTANT: By sending me your picture, I will assume that you give me permission to share it with my social networks, and that it’s okay with you to post it on this blog as well. You will remain the proud owner of the photo. 

You have until Wednesday, June 18th at 1:00 PM EST, to enter your photo. The three winners will be revealed on Thursday, June 19th. Right here, on this blog.

WHAT YOU CAN WIN

The third prize -a signed paperback of the book- will go to someone who already owns the digital version.

If you’re the winner of the second prize, I will interview you for this blog, and your story will reach 11,000+ subscribers, as well as many other readers.

The first prize is a 45-minute Skype session with me, where you can literally ask me anything about voice-overs, freelancing and self-publishing.

How does that sound?

In order to take part, you’ll have to get the book first. Use these buttons to order your copy:


Let the fun begin!

Paul Strikwerda ©nethervoice

PS Be sweet. Please retweet!


Out In Paperback!

by Paul Strikwerda in Articles, Book, Freelancing, Journalism & Media, Promotion, Social Media 1 Comment

author Paul Strikwerda with a copy of "Making Money In Your PJs."Many of you have asked how soon my book Making Money In Your PJs, freelancing for voice-overs and other solopreneurs will be available.

Well, I have good news for you!

You can now order the paperback version from Amazon.com and Amazon Europe. The Kindle version is also available by clicking here. If you own an iOS device such as an iPad, click here to download the book. 

UPDATE

A lot has happened since I announced the publication of the book at the end of April. At first I didn’t realize that writing a book and publishing it, was the easy part. Getting people to actually read it, is a different matter. First, they need to know that it exists.

Two weeks ago, I launched a new website where you can read three sample chapters for free. You’ll also find out what people like Dave Courvoisier (news anchor, blogger and voice actor), John Florian (VoiceOverXtra), and David Goldberg (CEO Edge Studio) think of my book. Here’s a screenshot of top of the site. Click on the image to access the site itself.

Making Money In Your PJs by Paul Strikwerda website

This one-page website is based on the FlatBook WordPress theme designed by Erik Taylor. Erik created something that is brilliantly simple and modern-looking. With limited knowledge and experience, I was able to customize the theme, and get the site up and running in no time. Whenever I ran into my own limitations, Erik was there to guide me at no additional cost, which was absolutely phenomenal. 

I also created a fifty-second animated trailer to tell people about the book, and to promote the website. I’m new at animation, but the website www.wideo.co made this process fun and affordable. Wideo is a young company, and the creators of the software personally responded to my questions and comments. You should give it a try!

No promotional campaign is complete without a presence in social media. You may have seen the Facebook page where I am building a community of select readers and fans:

Making Money In Your PJs on Facebook

You can also follow the latest developments on Twitter:

Making Money In Your PJs on Twitter

Every publicity campaign begins with a press release. As a reader of this blog, I’d like to share it with you first:

FOR IMMEDIATE RELEASE

Making Money In Your PJs is the new book by author and veteran voice actor Paul Strikwerda. Subtitled “Freelancing for voice-overs and other solopreneurs,” it offers a unique look at what it takes to be and stay in business as a voice for hire or other type of creative freelancer.

Paul Strikwerda: “Audiobook sales reached $1.6 billion in 2013, and are steadily growing. That’s one of the reasons why voice acting is hot at the moment. Year after year, thousands of hopefuls are led to believe that they can build a lucrative career as a narrator using a cheap microphone, a computer, and an internet connection. Others invest a hefty sum in expensive studio equipment, coaching, and demos, only to get nowhere. Making Money In Your PJs takes a revealing look into this booming industry where many are invited and very few are chosen.”

“Every day, I see aspiring voice-overs treat their new dream job as a hobby and fail miserably. It’s not as easy as it seems. People need more than pleasant pipes to make a living as a voice actor. They have to have business acumen in order to succeed. It’s the stuff nobody teaches you in voice-over school that can make or break a career. That’s precisely the focus of this book.”

Making Money In Your PJs covers topics such as:

  • Transforming a hobby into a profession
  • Successfully promoting a business online and offline
  • Turning potential customers into clients
  • Pricing services for profit
  • Getting paid on time, every time
  • What to do when business is slow
  • How to stand out from the competition


These are topics that not only voice actors need to address. They apply to practically anyone who is self-employed. Although this book is written from the perspective of a voice-over, any solopreneur will benefit from chapters on freelancing, marketing, handling clients, and money management.

Making Money In Your PJs is neither a “get-rich-quick by doing voice-overs guide,” nor a step-by-step course that will take the reader from voice-over novice to top talent in three days. Rather, it is a practical, personal, and often humorous account of what life is like behind the mic. It’s written with insight, intelligence, and a healthy dose of realism.

The sheer depth, breadth, and quality of the information on the pages of Making Money in Your PJs makes this book an obligatory resource in your library of voice-over and freelance success-building. 

About the author

Paul Strikwerda is a multilingual voice actor, coach, and writer with 30 years of experience. His weekly blog is one of the most influential in the voice-over industry. He’s an expert-contributor to Edge Studio, Internet Voice Coach, the International Freelancers Academy, and recordinghacks.com. Paul grew up in the Netherlands and now lives and works in the historic town of Easton, Pennsylvania. Previous books include Building a Vocal Booth on a Budget, and Boosting Your Business with a Blog

You may reach the author via the Contact Form on this website, to set up interviews and arrange speaking engagements.

The actual press release will have my full contact information, but I won’t share that on this blog. I receive well over fifty spam comments a day, and that’s why I’m not displaying every detail on this page.

WHAT’s NEXT?

So far, I’ve been doing most of the legwork myself, and that’s part of my job as an author. But as my campaign is warming up, I could certainly use some help in the word-of-mouth department. I’ve already experienced that voice actors tend to be very good at it (no surprise there), and that’s why I have a question for you.

If you are a fan of this blog, I hope you’ll help me spread the news about Making Money In Your Pjs. After all, the book wouldn’t be here, had you not asked for it! Follow the latest developments on Twitter and Facebook, and do tell your friends and colleagues about it.

The ultimate goal of Making Money In Your PJs is not to make me rich and famous, but to assist and inspire our community in becoming more professional. I wrote it to raise our morale, our standards, as well as our rates.

If this message resonates with you, put on your PJs, and start making some noise!

Thank you!

Paul Strikwerda ©nethervoice

PS Be sweet. Please retweet.