Picking Bodalgo’s Brain

“I’m being offered $200 to record a 120-thousand word audio book. Do you think that’s a fair rate?”

“A client wants me to voice a movie trailer for $150. Should I do it?”

Not a day goes by without someone asking these types of questions on Facebook, LinkedIn and now on Google+ (the latest way to go around in circles).

Sometimes I stick my neck out and I respond to these questions; especially when I get sentimental and remember the early days of my career.

I was young and unafraid and incredibly ignorant. Back then there was no Internet. Picking brains became my specialty.

On other days I’m not so sappy, as I remember the kind words of my business coach:

“If you’re a Pro, you know what you’re worth. If you’re not, go do you your own homework! You won’t learn a thing if I hand you everything on a silver platter.”

He was right.

These days, getting info has never been easier. Search Google for voiceover rates. You’ll get about 1,370,000 results in 0.15 seconds. How’s that for starters?

MONEY TALKS
Bringing up rates usually spells trouble. Talent likes them to go up; clients love paying less. Where to begin?

The Freemarketeers will tell you to leave everything up to the unregulated forces of supply and demand. After all, it worked well for subprime mortgages, didn’t it? The Interventionists fear a free fall for all. They want rates to be regulated.

Unfortunately, it’s not that black-and-white. Voice-Over rates reflect many variables, and -unless you belong to a union or you have an agent- it can be tough to put a price on your pipes.

Enter a parade of Pay to Plays. You pay for the privilege of being offered the opportunity to audition and bid for projects (together with thousands of other privileged colleagues). Here’s the catch.

As a member, you often have to subject yourself to an agreed price range per project deemed reasonable by that site. Whether or not you choose to accept that range depends on your personal Price Floor.

A Price Floor is a point below which a product or service should not be sold, or else you’d incur a loss. I bet you anything that most people reading these words right now, have no clue what their price floor actually is.

Be honest. Do you?

A EUROPEAN PERSPECTIVE
If you’ve visited my blog before, you know that I have written about U.S.-based voice casting sites and their perceived influence on dwindling voice-over rates.

On January 8th, 2008, a new player entered the market: Bodalgo. Based in Germany, Bodalgo is the brain child of a man who once had a very boring job as the deputy editor of Penthouse: Armin Hierstetter.

Armin’s no dummy.

He studied the existing P2P’s carefully, as he set out to take the good and improve the bad to create something beautiful. Unlike similar sites, Bodalgo is available in German, Spanish, Italian and English (American and British).

Now, if you think that you can buy your way into Bodalgo, you are wrong. No matter the credit limit on your Visa Card, if you sound like crap, you can’t join the club.

Bodalgo caters to clients from all over the world, but because it’s based in Bavaria, it’s a gateway to the European voice-over market. This brings me back to rates. How does Bodalgo compare to its American counterparts?

I (PS) decided to check in with the boss: Armin Hierstetter (AH). Here’s a transcript of the interview:

PS I just saw a project posted on your site in the 100-250 USD range. It made me think: Is Bodalgo going in the direction of its American counterparts, or did I miss something? Has $100 always been the minimum?

AH In USD the minimum range starts at 100 dollars (the Euro has a 50 to 150 minimum range as – for example – a local radio spot in Germany is usually 50 to 55 Euro).

If jobs are posted that are budgeted too low (intentionally or not), Bodalgo contacts the voice-seeker suggesting what we believe is a fair rate. Sometimes the voice-seeker sees our point and is willing to raise the budget, sometimes not. If the voice-seeker does not agree on increasing the budget, the job simply does not get posted. Period.

Of course, we hear many times:

“What? You want me to pay 250 USD for a job that is done in five minutes? You must be insane, you [censored]“

Well, depending on my mood, I sometimes try to explain why voiceovers cost what they cost (knowing that with these types of folks it really does not help at all in most cases), or I simply press the delete button and go on with whatever I am doing.

PS Bodalgo’s been in business for a few years now. What’s your overall take on how voice-over rates are established and where they are going?

AH There are many factors when it comes to rates. Here are few of them (this is by no means meant to be a complete list):

Your voice:

  1. Experience
  2. Skills
  3. Uniqueness (most important if you ask me)

Your studio:

  1. Equipment
  2. Recording skills

Other factors:

  1. Currencies
  2. Inflation

I see a link between equipment becoming more powerful yet more affordable, and declining voice-over rates. Let me share three trends with you:

1. The costs for your own studio are coming down, so you can make this beneficial for your clients as well;

2. Because many talents build their own studios, there is much more competition which also leads to lower prices. That’s how the market works.

PS Sorry to interrupt, but clients are saving money due to the increase in home studios. No longer do they need to pay for studio time, an audio engineer/editor and a director.

It is my impression that these savings are simply pocketed and not passed on to the voice talent. In the end, we end up doing more for less. Shouldn’t this give us some leverage to raise our rates?

Armin Hierstetter

AH I fully understand that voice-seekers already save a lot of money because they’re used to getting the finished audio from the talent without paying for a studio.

I want to be honest with you. I really think that’s one of the biggest mistakes talents have made for a very long time: They did not charge properly for the studio work, only for the rate as a talent. It will be VERY difficult to change this to an approach where talent charges their normal rate plus editing costs;

3. More and more people of the type “My friends all tell me I should host a radio show,” buy a Shure SM58 microphone and think that their laptop recording is god’s gift to the audio world. Untrained amateurs seem to flood the market.

What’s worse, there are many voice-seekers out there that listen to crap demos thinking they are actually good, because they don’t have a proper recording at hand to compare.

But one thing is for sure: Bodalgo will never start to accept amateurs. Yes, there are a few talents with Bodalgo that have just slipped through the net that might not have passed if I had been pickier the day I activated their accounts. Still, the level of Bodalgo’s talent is much, much, much higher than with any other Pay2Play site that we’ve come across.

PS What’s your advice on how to best play the game? Everybody loves to win an audition, but not at any rate. Do you expect voice-over rates to go up any time soon?

AH If you ask me, the reasons why rates should go up are purely to be seen in costs of living. If those prices would be stable, I’d say it’s fair to assume that our rates would stay stable as well.

With financial markets facing the issues they face at the moment, including all the effects like higher inflation, increased costs for energy, food, rent etcetera, I think that we’ll see rates rising over the next years to cover the rising living expenses.

PS Inflation correction keeps rates at the same level. Talent won’t be making more just because the number on a check is higher. If we wish to increase the amount of money coming in, we need to compensate for the rise in the cost of living, and add e.g. 10% to whatever we’re charging.

AH Well, U.S.-based talent benefits from the weak dollar when paid in Euros by Euro-Zone clients. The opposite is true for Euro-Zone-Talent paid in USD. U.S. clients will not accept higher USD prices just because of exchange rates. It’s really just bad luck for us Euro-Talents. And – if you ask me – the U.S.-Dollar will become much weaker over the next months and years (but that’s a different topic).

So, to cut a long story short: Yes, I see higher rates over the next years. But this is only because everything else will go up in price as well.

PS So, how can we best prepare for the tough years that are ahead of us?

AH 1. If you have not done so already, invest in your own studio.

2. Buy the good stuff (like Neumann or Brauner for mics, for example) as it will serve you well many, many years. Personally, I would no longer waste money on analog equipment. I would solely buy digital stuff (like the TLM 103 D from Neumann).

PS Quality equipment is essential, but owning a state of the art camera does not make one a top-notch photographer.

AH I do appreciate that a cool mic does not make a great voice talent, but this is not where I am coming from at all. I am just a firm believer that successful talent simply needs both: A well-trained voice and great equipment to deliver high-quality audio. There are too many Samsung USB mics out there in my opinion.

I know, of course, that those top shelf brands are pricey. But when you look at what you (and your client) get for the money – it turns out to be an excellent investment.

3. LEARN HOW TO RECORD PROPERLY!!! It’s really, really, really (I mean it) horrible to hear how bad, bad, bad many of the auditions are recorded (hiss, bad miking, bad levelling, bad everything). Use proper headphones to proof-listen your recordings and be super critical about the work you deliver. [Armin insisted this should be printed in bold]

PS Can Bodalgo keep both voice-seekers and voice talent equally happy, or is that impossible?

AH That’s easy: Our main goal is to attract more and more voice-seekers that post sanely budgeted jobs. We want to provide them with the easiest solution available to find high-quality talent without paying any commission. That way, both sides will win.

PS Herzlichen Dank, Armin.

You can reach Armin at armin@bodalgo.com. He is planning to do regular screen casts/vlogs in German and in English, and pass on his take on topics relevant to voice talent.

Paul Strikwerda © 2011
www.nethervoice.com

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The secret to landing any freelance job

Is your freelance business going down the drain? Are you sick and tired of rejection? Have you had enough of wasting your time on auditions, bids and proposals that never lead to anything?

Perhaps it is time to make frustration your friend. Be sure to add a strong dose of disgust to the mix. According to success strategist Jim Rohn, disgust is one of the four emotions that can lead to life change. Rohn:

“The person who feels disgusted has reached a point of no return. He or she is ready to throw down the gauntlet at life and say, “I’ve had it!”

RESOLVE
Once your frustration has reached a boiling point, it is time to make up your mind. Are you throwing in the towel, or are you going to take massive action and turn your business around? If you pick the last option, the next question is: HOW?

The secret to landing any type of freelance job is contained in these three words:

PRACTICE PREDATORY PRICING

In other words: start offering your service or product at a price which is either below the going rate or below production cost. Crush the competition by underbidding. You gotta pay the bills, right? It’s better to have a low-paying job than no job at all. Après nous, le déluge.

Most of us live in a capitalist society based on a free market. There are no fixed prices in the unregulated world of freelancing. Today’s economy is based on one principle only: Survival of the cheapest. Is that morally wrong? Don’t be a hypocrite; we’re all accomplices. A few scenarios:

  • Two gas stations on opposite sides of the road. Which one do you pick?
  • You’re in the market for a new TV. Why are you using a ShopBot?
  • Outlet Malls have become America’s number one tourist destination.

NO MORE WHINING
Let’s make a deal. Stop complaining about business being slow. End the self pity because nobody wants to hire you. Your product is not the problem. The problem is your pricing. So get off your high horse and start lowering your rates right now. If you won’t, others will. Ever wondered why almost anything is made in China?

Okay. Time Out.

TV psychologist Dr. Phil McGraw coined the phrase: “If you choose the behavior, you choose the consequences.” Before you start slashing your fees, consider the following:

10 CONSEQUENCES OF PREDATORY PRICING

 

1. Bargain prices attract bargain shoppers. Low paying customers are usually high maintenance customers. As one freelancer put it:

“People that are only willing to spend pennies will argue over every cent, while people willing to spend whatever it takes, care more about the result than the bill.”

2. Bargain prices create unrealistic expectations. You will attract clients that expect a gourmet meal at a fast food price (and at drive-through speed). Beware: as in mountain biking, it’s easier to go down than to go up. Once your price-level is set, it is hard to justify a higher price.

3. Bargain rates devalue your work. Don’t be fooled. Predatory prices attract clients that pick you based on your rate, not on your abilities. For them, the value of your work depends on your fee, not on your skills or experience.

Product launch coach Dave Navarro wrote: ” Because people tend to not value things that don’t cost them much, they’re much more likely to be dissatisfied with it – regardless of the quality of the product.” Are those the people you really wish to work for?

4. Bargain rates show little self-respect. A freelance web designer put it this way:

“I wouldn’t think of cutting my prices, because higher prices show that you are confident with your work, and confidence sells a lot more effectively to QUALITY clients -more-so than price.”

5. Bargain prices foster resentment and jealousy. What signal are you sending to yourself when you’re working for rock bottom rates?

“Is that all I’m worth? Don’t they appreciate my work? Why am I only making one-third of what he makes in two minutes and it takes me two hours?”

6. Bargain rates bring your quality down. Freelance writer Steven Snell:

“If you are not making very much from a project you may rush through it so that you can finish and move on to something else. I know. It’s easy to say “I’m only making $X for this work, I don’t need to do any better than this.” As a result, your work will be less than your best. If you’re making a reasonable amount you should be able and willing to do your best work.”

7. Bargain pricing leaves less time to do well-paid work. Imagine the frustration of having to say “no” to a golden opportunity because you’re swamped with a project paying peanuts.

8. Predatory pricing is unfair competition. Dumping your product or service will isolate you from your colleagues, and it will negatively impact prevalent prices. Don’t blame the anonymous forces of demand and supply for a steady decline in rates. You are as much part of the problem as you are a part of the solution.

9. Predatory prices leave you working more and earning less. That’s a no-brainer, but didn’t you become a freelancer to have more free time and make more money?

10. Bargain rates lead to bankruptcy. What do JetGreen, DutchBird, and LowFareJet have in common? They were all low-cost airlines that practiced predatory pricing. They went under because they over-promised, under-delivered and couldn’t break even.

GOING DOWN?
What do you do when clients say: “Sorry, I can’t afford you” or “In this economy we simply can’t pay regular rates.” Do you tell them to find a freelancer on Craig’s List, or do you give in and work for next to nothing?

Have you ever low-balled a project in order to get the gig? What do you think of undercutting colleagues? Are they simply trying to make an honest buck, or are they ruining the market for all of us?

Is there a way to increase your competitive advantage, without lowering your prices? Funny you should ask! It’s all about avoiding expensive pricing mistakes. That happens to be the topic of my next article, so stay tuned!

Paul Strikwerda © 2010
www.nethervoice.com

PS Voice-over colleague  Mary McKitrick has written two excellent blog posts that are absolutely worth your time: Setting rates in the voice-over business & Perceived value in voiceover. And if you like her writings, wait till you hear her voice!

PPS So many freelancers are quoting a price for their services based on assumptions and  ignorance. Could you be making one of the most common mistakes? Find out here!

 

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Money, Money, Money

money They had a saying at the bank I once worked for as a trainer:

“If it’s about money, it’s never funny”

Ain’t that the truth! To that I added my own saying:

“Show me your bank account, and I’ll tell you how you lead your life”

Bankers and accountants probably know more about you than your therapist. By the way you spend your money, they can tell whether or not you lead a healthy lifestyle, if you’re a good planner and even if you can resist instant gratification.

On blogs and networking sites, money is a recurrent theme. People want to know how much to charge; whether or not they should spend  $300 on a membership of a particular site, and if it’s OK to discount some services… the list is endless.

Recently, I found myself caught up in a discussion about on-line freelance job sites like Elance. These sites offer an opportunity to connect with prospective employers from all over the world, and find projects that are not listed on the familiar voice-over casting sites.

However, when I looked at the average bids some of our colleagues put in to get voice-over work, I was stunned. If you think that doing a job for $100 is stretching it, wait until you check out sites like Odesk.com. Your jaw will drop to your knees. And that’s not a good thing if you’re in the voice-over business.  

HARD TIMES
Some people are justifying this downward trend by pointing at the current recession. This is what they will tell you:

“We’re all suffering. We all have to tighten our belts and do more with less. The only way to still get work is to lower our fees. The economy is going down and our rates have to follow suit.”

I’m not buying it! Are you? ambulance As I was paying a stack of medical bills, I had a realization. Do our doctors lower their rates because we’re in a recession? Would a nurse take care of us at half price? Is a baker going to charge less for his loaf of bread, or would a plumber be willing to show up and take a 40% pay cut? No way.

If anything, their fees increase every year to keep up with the rate of inflation. Then why do some of us feel the need to put themselves up for grabs in the bargain basement?

Remember: once you’re in there, it’s so hard to climb out. Recession or no recession, if you subscribe to the notion that you often get what you pay for, why are you selling yourself and your colleagues short? What are you afraid of?  A certain two-letter word?

THE HARDEST WORD
Top negotiator William Ury wrote a book called “The power of a positive No”. For some of us, that powerful word is one of the hardest in the language. But when we’re saying “No”, we’re asserting ourselves and we’re affirming our boundaries, whether it’s in an intimate relationship or in a business relationship.

Being an independent contractor means that we have to have a good sense of what we’re worth. We have to have the guts to stand up for ourselves (and each other), and say “No” when faced with a bad deal. If we don’t, people will inevitably take advantage of us.

Let me rephrase that: if we don’t dare to say “No”, we are allowing others to take advantage of us. Or, as Dr. Phil puts it: we teach people how to treat us. Wedding

HERE COMES THE BRIDE
Did you know that I’m also a non-denominational wedding officiant? I basically set my own fees. Every now and then a young engaged couple tells me that they’re on a shoestring budget, and they’re practically begging me to lower my rate.

In the beginning -when I didn’t know any better- I fell for it big time. I wanted to be liked and I felt sorry for the couple as I remembered the times I had to nickel and dime. Guess what… I paid for my lack of backbone, until I had learned my lesson.

First of all, these couples turned out to be the most demanding couples I had ever worked with. I’d give them a finger and they would ask for the entire hand. I’m all for underpromising and overdelivering, but within reason. If you’ve seen some of the Bridezilla shows, you know that not every princess is as sweet as her Daddy believes her to be.

Secondly, these ‘shoestring weddings’ often turn out to be the most lavish events I’d ever be invited to. Apparently, other vendors had not fallen for the couple’s story of woe. These days, I encourage my brides to be, to price officiants out. I also tell them that low fees are often a red flag. It either means that an officiant is just starting out, or that he or she might not be able to offer as many services. I tell my couples: Don’t expect a gourmet meal at a fast-food price.

When I started to put my foot down, something amazing happened: as soon as I decided to charge a fair fee, people started taking me seriously. Sure, I lost a few weddings due to price, but my limited time on earth is too valuable to have to deal with haggling Bridezillas.  warren-buffet

THE SECRET TO MAKING BILLIONS
William Ury recalls a breakfast he once had with Warren Buffet, one of the most successful investors ever. Ury writes: “He confided in me that the secret to creating his fortune lay in his ability to say No.” Buffet said:

“I sit there all day and look at investment proposals. I say No, No, No, No, No, No -until I see one that is exactly what I am looking for. And then I say Yes. All I have to do is say Yes a few times in my life and I’ve made my fortune.”

So, let’s learn from Buffet and promise each other to teach our clients how to treat us. Say “No” to rates that insult your unique talent, your professionalism, your intelligence and your experience.

Economists tell us that the only way to get out of this recession is to start spending again. If anything, we should start making more, not less. You can bank on that!

Paul Strikwerda © 2009

www.nethervoice.com

PS There’s much more on “the power of NO ” in this article!

HERE COMES THE BRIDE
Some of you

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