What makes people click?
On June 8th of 2009, something occurred that had never happened before in the history of mankind.
Hyères, the oldest and most southerly resort on the French Riviera, was the scene of an attempt to break the world record in Static Apnea, the discipline in which a freediver holds his or her breath for as long as possible. The old record of 10’12″, set in 2008, was held by Tom Sietas of Germany.
The challenger, Frenchman Stéphan Mifsud, was determined to destroy it forever. Some called him a hero. Others thought he was a self-destructive lunatic. Few believed that he could do it.
AIDA is the International Association for the Development of Freediving. Their website offers a lot of in-depth information about various disciplines, such as “free immersion”, “constant weight” and “dynamic with fins”. However, it does not answer one fundamental question:
Why do people do these crazy, death-defying things?
After all, no one is forcing them to risk their lives in the pursuit of…. what exactly?
THE ETERNAL QUESTION
Whether we realize it or not, as (voice-over) actors we are constantly struggling with the very same issue: what motivates people? Day in, day out, we’re analyzing dead words on a piece of paper, and as we’re attempting to breathe life into lackluster letters, we wonder:
- for whom is this written; what drives them, why would they listen to me?
- what character am I portraying; what is making me tick?
- what’s the ultimate purpose of this message?
- how can I infuse that purpose into my performance?
We have to ask ourselves similar questions when it comes to our own writing. Take the copywriting we do for our personal website or blog, for instance. It’s easy to say that, in order to bring visitors to our site, we need to serve them a fresh meal of mouth-watering content (see my previous installment). But who has the recipe? Chef Gordon Ramsey?
TIME IS TICKING
Every day, all of us have a limited amount of time at our disposal. In order for others to spend some of that precious time on our website, we need to give them something special; something of value. It has to be something relevant and new that you can’t get anywhere else. It boils down to this: we have to feed a need. In order to tap into your reader’s needs, ask yourself:
What’s my audience hungry for?
What pains and problems do they have?
What issues do they care about?
What solutions are they hoping to find?
What am I passionate about?
What do I have to offer that’s unique and applicable?
Why should people trust me?
If you can answer these questions, you are well on your way to create what webmasters refer to as “sticky content”. Sticky content gives users a compelling reason to come to a site, spend time on that site and come back for more. Things that stick make people click.
Websites that are able to improve how long they can keep visitors engaged, are enjoying improvements to their search results in only a matter of months. On top of that, it helps build trust in your business and search engines will start to trust you too.
A FRAMEWORK
In 1947, Percy H. Whiting published ‘The Five Great Rules of Selling’. In it, he came up with a simple 4-step structure that can turn content into something sticky.
- Attention
- Interest
- Desire
- Action
Let’s break it down into bite-size pieces. The first thing you need to do is…
GRAB ‘EM BY THE BALLS with a HEADLINE that gets your readers hooked. Be provocative. Ask a controversial question. A short while ago, I had a chance to test this out. I could have picked: “Where do our custom demos go?” as the title of one of my recent blogs. Instead I wrote: “Are your auditions sucked into a black hole?” In a matter of hours my readership skyrocketed to unprecedented levels. Apparently, my heading had hit a raw nerve.
Once the reader is on board, it’s time for you to describe the PROBLEM (step 2). This is where you share some experiences, facts… your personal struggle. It is your chance to bond with your reader; to show the extent of the problem and the need for a solution.
Once you have created an interest in that SOLUTION, it’s time for step 3. Here’s where you write about what you have to offer; in particular about the benefits of your product or service.
This part should answer the age-old question: “What’s in it for me?” It’s a good idea to throw in compelling reasons as to why what you offer actually works. Think of testimonials and real world examples.
If you’ve done your job, your readers should be all dressed up by now. But where can they go? No sales-cycle is complete without a call to ACTION. Whether you want your visitors to email you, subscribe to your newsletter or buy your latest audio book, you have to let them know what the next step is. “Download your free e-book.” “Subscribe to my blog.” “Sign up for my training.”
Of course there are many techniques to arrange your writings in ways that will get the attention of your readers. And we haven’t even addressed what you should write about. But all of that is completely irrelevant if you don’t do one thing: get started!
YOUR CHALLENGE
In the fall of ’09, the Internet turned 40. In October 2004, Technorati had indexed 4 million blogs. Four years later, this number had gone up to a staggering 133 million. Bloggers create about a million posts every day. 77% of active internet users read blogs. Blogs are represented in the top 10 web site lists across all categories. Need I go on?
This is the big question: How do you cut through so much noise and get heard? Lewis Green, the CEO of marketing firm L&G Business Solutions puts it this way:
“To break through and get noticed, we need to understand who we are writing for and exceed their wants and needs. Not much different from running a business, and if we are a business blog, we better write for the readers, not for ourselves.”
As a freelancer, you might not be a freediver, but now is the time to get your feet wet and start creating sticky content that outlasts anything the competitions has ever written. But it takes preparation and determination to get to that point.
BREATHTAKING
Just imagine sitting stationary underwater, holding your breath…. for an eternity. After a while you can hear your blood pumping, and the pounding of your heart becomes almost deafening. Your lungs are about to burst and yet you have to stay still as sheer panic is taking over every single thought.
Could you do it? Would you?
On June 8th, Stéphan Mifsud did not break the world record.
He absolutely shattered it.
Paul Strikwerda © 2009
