Double Dutch and Double Standards
In July, something happened to me that had never happened before: I won a prize. Voices.com had asked members to write about their experiences with their service, and somehow, they liked my story the best. Here’s a quote from what I wrote:
“Two months ago, I decided to challenge Voices.com. My dollar-a-day membership plan paid off big time. With $2300 in the bank, I had earned more than 38 times my investment.”
The genuine article was posted on Double Dutch (and all over the Web). Thanks to this entry, I became the surprised winner of a $500 gift certificate to Sweetwater. So far so good, right? But, wait… is there something wrong with this picture? My winning entry sang the praises of a Pay-to-Play. You might have noticed that there’s even a voices.com banner on my blog. Yet, when you take a look at this blog, I seem to be “Mr. Critical” when it comes to these voice-over matchmaking sites. Could Double Dutch be accused of Double Standards? Colleague Steve Hammill put it this way:
“I must say that I had to chuckle when I saw your endorsement of a P2P site on this web page. It’s quite an elaborate endorsement.”
So, what’s the real deal with the Dutch dude?
At the time of my unexpected win, some blogging colleagues suggested that they would never take part in a competition like that, because they wanted to remain ‘impartial’. Even though I don’t agree with their assumption, I respect their point of view. I also believe that my writings have shown that my opinion is my opinion… no matter how sweet the waters may be.
INSIDER INFO
Let’s get personal for a moment. I happen to be one of those guys some psychologists eagerly label as “fixers“. A few weeks ago, I was looking for an item at my supermarket that wasn’t there. Yes… it was a product from Holland. What else could it be? Now, I could moan and groan about it for the next twelve weeks, or I could go the manager and suggest he stock this particular Dutch delicacy that nobody should live without. The first option was easier and would have taken less time. So, I picked option two. The manager listened to what I had to say and put in a request. Within a matter of weeks, I got a phone call that the item was on the shelves, and by the way…. how soon could I stop by to pick it up, compliments of the store?
It was a small thing that made a big impact. Now my friends tell me: “Stop talking about where you go grocery shopping. We get it, already!”
I happen to be a strong believer in bringing about change from within... one Dutch treat at a time. That’s why I Pay to Play. My P2P-memberships give me access to some of the inner workings of these sites, and that means that I can speak from experience when I write about them. I don’t want to be one of those armchair referees. I enjoy being out on the field, playing the game.
THE P2P ADVANTAGE
There’s no doubt about it: voice-over matchmaking sites have earned their place in the market. In fact, if you’ve been kind enough to keep track of my “ponderings” on this blog or on various LinkedIn-voiceover groups, this is a recurring theme. Every day, sites like voices.com save you and me time and money that we would otherwise have to spend on advertising, marketing and acquisition. The free podcasts, articles and expert advice are a treasure trove for beginners and old-timers alike. And occasionally, these sites even help you or me book a job. However, I’d advise any voice-over pro or amateur against totally relying on P2P’s for leads. I’m sure these sites would be the first ones to tell you that.
FAIR IS FAIR
Every medal, no matter how shiny, has two sides. I’m not one of those people who, blinded by one side, can’t see the other. There’s still so much room for improvement, and rather than being a winner or a whiner, I want to come up with ideas on how these sites can make their services even better. Sometimes they actively ask for my opinion. Sometimes I just can’t help myself, and I blog about it. At times, people even read these blogs and respond.
But let’s be honest: not all is well in voiceover land, but we can’t blame everything on P2P’s, and I don’t think I ever did. WE are part of the problem. A BIG part. Every time we take on a job for less than we deserve, we send a signal to voice-seekers that we’re willing to be taken advantage of. Every time we put in a bid that’s below what’s commonly accepted as reasonable, we’re telling our colleagues that we don’t give a bleep about the long-term consequences. We can’t force sites like voice123 to uphold minimum rates. It’s their business to run their business any way they want. They make most of their money from memberships and not based on how much we get paid per gig. That’s what agents do.
Last but not least, when we’re operating out of the bargain basement, we’re telling ourselves that our unique talent, our invaluable experience and our phenomenal skills are only worthy of a handout. If you truly believe in leading by example, is that really what you want to instill in your children? Of course I know that there’s much more to self-worth than a bunch of numbers on a paycheck. I’m not asking you to charge astronomical fees either, simply because you feel like “you’re worth it”.
All I’m asking for is that you please educate yourself by taking a good look at resources like these… many of them offered by the same voice-over sites listed in this article:
http://www.edgestudio.com/Voice-Over-Rate-Card.htm
http://www.voices.com/voice-over-rates.html
http://support.voice123.com/article/How_Much_Are_Talents_and_Voice_Producers_Charging_for_Non-union_Voice_Over_Work_Delivered_Online.html
http://www.aftra.com/documents/2009_Radio_Commercials_Ratesheet_Revised_5-6-09.pdf
http://www.voiceoverresourceguide.com/index.html
NOW WHAT?
Even the best information is totally useless if you don’t do anything with it. You have at least three options:
- Show me that the rates listed in these resources are outrageous and out of touch with reality, and argue that you don’t deserve to be paid that much. OR…
- Agree that these rates (no matter how average they may be) are reasonable, and stick to them when bidding and negotiating.
- Don’t be involved in this discussion, but keep on complaining and watch from the sidelines as others are sticking their necks out.
SAVED BY THE UNIONS
Some of you have asked me: “How about the unions? Isn’t it their job to deal with remuneration? If you’re so unhappy with the current rates or the lowballing bidders, why not join AFTRA?”
I’d say: Well, if you can afford to be a union member, great! If you get paid union rates or above, even better! However, don’t walk away from your own responsibility by telling me that the unions are the only parties who can fight our fight, and that non-union members have to pay the price for not being in the union. Members are usually the first ones to tell you that things aren’t what they used to be, and that the presumed power of AFTRA, SAG, ACTRA, EQUITY and others, is fading fast. Correct me if I’m wrong, but the majority of Pay-to-Play users are non-union.
Do you remember these numbers? Almost 40% of professional voice-overs make less than $25,000 per year, even after having been in the business for 10-25 years. Over a quarter of those surveyed make less than $10,000 per year. (Source: VoiceOver Insider magazine). I don’t see these people joining a union in the next few weeks. So, who else will stand up for the thousands of unrepresented voice-overs, who love what they do and who also wish to make a decent living?
Don’t expect SaVoa (Society of Accredited Voice Over Artists ) to go to battle for you. That’s not SaVoa’s mission. Article 2 of their STANDARDS OF BUSINESS CONDUCT clearly states:
“neither SaVoa nor its members shall collude to set or attempt to set minimum rates for voice over services.”
So, at the end of the day the ball’s back in your court… where it always was and always will be. We all choose what we want to live by, and what we’re willing to accept. The great thing about living in this free country, is the fact that in many situations, we can choose where we wish to draw the line. Sometimes it’s not so easy to see that one decision, no matter how small, has an impact on the whole. If you have any doubts about that, ask Rosa Parks.
CONTEST IN CONTEXT
And finally… here’s an update on my voices.com “success story”. I became a member on April 24th of this year, and I have no regrets. Stephanie Ciccarelli who handles the PR for “voices”, knows that my endorsement of her company was not motivated by a prize, but it was inspired by my experience at that moment in time. There’s a reason why there still is a voices.com banner on this blog.
It’s almost six months later, and I can tell you that I have landed exactly THREE jobs through voices.com. All of them were booked before I won my prize. It’s not for lack of trying. In fact, since I became a member, I’ve sent out a total of 378 demos; most of them custom-made, hand-crafted and with a touch of Dutch. I think I can do better, and I think sites like voices.com can do better. And that’s exactly why I share these thoughts with the rest of the voice-over community and beyond.
A RESPONSE
Voices.com has a dedicated LinkedIn Group for members who’d like to be involved. Whenever I write a new article, I post it under “news”, and that’s how many of you probably found out about Double Dutch.
Stephanie Ciccarelli wrote the following about my previous blog on her LinkedIn group page,:
“With regard to what has been posted re: “What Pay-To-Plays Don’t Want You to Know”, let me share the following:
These sort of postings in the Voices.com LinkedIn group are giving me cause for concern. I would request that articles deliberately questioning the integrity of services such as Voices.com not be posted in the Voices.com LinkedIn Group in the future. While the article may mention our company, or others in this space, it is unacceptable for me to let unfounded information as it pertains to Voices.com be shared through our own property.
I will be replying to the blog posting personally with my thoughts.”
I encourage you to read her thoughts in the comment section of my last post. I also urge you to share your thoughts on the following:
-Do you believe that I questioned “the integrity of services such as Voices.com?”
-Did I provide “unfounded information as it pertains to Voices.com?”
-Do you agree with Stephanie, that we should refrain from posting articles such as “What Pay-To-Plays Don’t Want You to Know” on sites affiliated to those that are mentioned in the article?
Paul Strikwerda © 2009
www.nethervoice.com
PS Are you having a hard time figuring out what to charge for your voice-over services? You’re not the only one! My next article will take you through some of the steps involved in bidding on an audio book project.
Related posts:















































Honestly I don’t mind your long winded tales about dutch supermarket treats as long as your articles force some kind of change. As a matter of fact I don’t care who writes the articles and what anecdote they use as long as the point is made and the decision makers listen.
If you are writing this article just to spite Stephanie cause she got pissed of you are advertising their site AND flogging them publicly Then power to you! You know my stance on this issue so we don’t have to go into it.
My approach is a little different. For example on my blog you will see that one of the main advertisers is Bodalgo.com . Instead of flogging Armin Publicly I just send him an email and discuss it with him. He usually listens (thats one of the nice aspects of dealing with a small establishment run by 1 guy) and most often it leads to some form of improvement for him and for the Voice Over Collective™ (TradeMark Mahmoud Taji)
Anyway… time to go ask my local kiosk if he can start importing V8.
Taji
It’s always great to hear from you, Taji. I’ll try to be more “short-winded” next time.
Whether my writings “force some kind of change” or not, all depends on whether people care enough to take action. If the silent majority is perfectly happy with the way things are, I’m just a one-man band wasting my time talking to a soundproof wall. However, none of my blog posts have ever been read as much as those that deal with things I feel Pay-to-Plays can improve upon. I can blog about pirates and getting noticed on Google all I want, but the P2P stuff is what’s drawing my readers in.
It’s interesting though, that Stephanie responded to an article that didn’t even mention her company voices.com specifically. Her company only came up in one of the after-the-fact comments. But, if the shoe fits, you might as well wear it, and that’s why she probably felt inclined to respond.
I don’t get your comment about “publicly flogging” her company at all. For those of you who haven’t read my previous blog… it dealt with things we could possibly learn from a different type of auction. One of my readers called what I had to say “constructive criticism”, and that’s hitting the nail on the head. Holland hasn’t publicly flogged a person in many centuries.
The thing that started off the article you see above, was Steve Hammill’s comment about yours truly, elaborately endorsing a voice-over auction site and asking some tough questions at the same time. Some people might perceive that as two-faced, and that’s why I felt the need to explain my position.
The core issues I have raised have nothing to do with certain individuals, and I don’t think I have singled out a specific site. My broader themes are accountability, transparency, fair remuneration, involvement and professionalism. It would be great if we could raise the discussion to that level.
Hi Paul,
I appreciate your thoughts but do need to ask how it is that we were not included in the article.
Our company name is one of the tags on your post and was noted once in the article. When reading the comments, the discussion that followed reinforced the possibility that Voices.com was among the companies being discussed which is why I did respond to ensure that our services and offering to talent and business practices were clear.
In future, I would appreciate it if you emailed me personally as Taji emails Armin. You’ve always known me to have a listening ear and our communications have been positive and effective.
Thank you.
Stephanie
Hi Stephanie and team:
You’re right: voices.com was mentioned once in my previous blog “What Pay-to-Plays don’t want you to know”. I stand corrected. The quote is “sites like voices.com”. Your company name is one of the tags because many subscribers think of your company as a “Pay-to-Play”. For that reason, voice123 was another tag. In my response to Rebecca Michaels, I again wrote “sites like voices.com”.
I have many reasons for not wanting to single out one voice-over site in particular. Too many times, I have seen these discussions go down to the unproductive level of “which website is better: voice123 or voices.com”? It’s a distraction from the issues that really matter. As I just wrote to the inimitable Taji:
As you have noticed, in “Double Dutch and Double Standards” I give sites like voices.com a lot of credit, and I hold the mirror up to my colleagues under the heading “FAIR IS FAIR”.
PERSONAL RELATIONSHIP
One of the things I admire you for is the fact that I can turn to you with questions and comments, and I always get a personal response, no matter how busy you must be. At the same time, I think you know me as an active member of the voices.com community. Every now and then I post a comment on Vox Daily, and I gave your company extensive feedback when you asked for my input. I stand by my review of voices.com which earned me a prize, and I hope my enthusiastic endorsement benefited your company as much as it has benefited me.
You wrote:
I have many reasons for not turning to you personally:
1. To use a metaphor: my topics usually have to do with the way the game is played and not with one team in particular. That doesn’t mean that my remarks had no relevance to your service. If the clog fits, wear it! If you believe it doesn’t, that’s okay too.
2. One of the purposes of my blog is to direct the focus of the voice-over community to issues that I think are relevant to all the players involved. The tools I use are a mixed bag of anecdotes, personal experience, opinions, interviews, factual information and shameless Holland-promotion.
3. To stay within the sporty metaphors: it is absolutely my intention to get the ball rolling, and initiate a community-wide discussion about things like professional standards, reasonable rates, codes of conduct, transparency etcetera. Ideally, I’d like to get input from many industry sources. A private email between you and me is obviously not going to accomplish that.
4. I want to do more than just stir the pot. I want to give my readers a different perspective on issues they care about, and I want to pass on some tools and insights that have helped me in my career. That’s why I have written extensively about building websites, improving Google rankings, writing compelling copy and much more.
5. Ultimately, I see my blog as a platform for dialogue, discussion and perhaps even…. change. It’s also a testing ground for ideas. I asked people point blank: “should voice-over auction sites list the winning bids?” The jury is still out on that, but it got people talking! It’s information. Take note of it. Think about it. Use it to your benefit!
6. As I said to Taji: “Whether my writings “force some kind of change” or not, all depends on whether people care enough to take action. If the silent majority is perfectly happy with the way things are, I’m just a one-man band wasting my time talking to a soundproof wall.”
UPSETTING
Let me also tell you that it’s never been my intention to upset you personally or your team members. My intention is to provide some constructive criticism to Pay-to-Plays and colleagues alike. As I said in my last article: “I think I can do better, and I think sites like voices.com can do better. And that’s exactly why I share these thoughts with the rest of the voice-over community and beyond.”
FREEDOM
I am very happy to live in a part of the world that allows me to share my thoughts openly. I’m lucky to live in a country without censorship; a country that encourages civil, public debate and a country that respects difference of opinion.
Not all my articles are award-winning material. You might even think that some of what I have to say is totally unfounded and utter nonsense. Call me on it! Prove me wrong. Please!
Paul
Thanks again Paul, for another romp through words.
I didn’t know about your win and I never paid attention to the banner for voices.com on your site. I like what you write and I’m happy you booked on the pay to play sites and won that prize. I’m glad you’re saying what you say.
Your topic for this blog – double standard or not – I like it and think that a thorough review, including criticism or compliments particularly from a user’s standpoint is fair. My experience is that in America, Americans often want to be conflict-free, which often seems to me to be more like conflict-avoidance. With more personal experience now in Europe, I sense that European mindsets are different and a little more open and accepting of conflict within ‘getting along’. I suppose that could be part of the reason you were inspired to write about this, and to me would partially explain some opinions.
Regardless, I like what you write about and am happy to parry or agree, depending on the topic! Keep ‘em coming.
Best to all,
Rebecca Michaels
http://www.LoveThatRebecca.com